Customer Reviews adidas Running Run Falcon 5

I had to return the first 2 orders because I had ordered a Wide and was sent regular. Finally was given a Wide after talking to customer service twice. When I got the wide, one of the shoelaces has what appears to be black grease all over it. None of that is a reflection on the actual shoe. The buying process however, not great. As for the shoe itself, I don't have particularly wide feet, I'm just not comfortable with anything that's tight on my toes because of some injuries I've sustained. Even in the wide width, and this is a problem I have never experienced in a regular or wide width shoe, It's narrow through the arch and ball of the foot. I have to loosen the laces up so much for my foot to feel comfortable in an area that I never have a problem with that my heels slip out the back while I'm walking. I really love the look of the shoe. Is it that comfortable? It's not. Do I feel a cloud-like cushion as advertised? Absolutely not. Which surprises me because it's a fairly lightweight shoe. At this point I'm so sick of returning them that I'm just going to keep it and try to find a heel grip. And I've had to purchase a new pair of laces because frankly I didn't feel like dealing with customer service yet again. It's not easy to find shoes with a wide toe box that are attractive and this was really the only one that fit the bill for me aesthetically but comfort-wise, a $20 pair of sneakers from Target with a cushioned insert is probably more comfortable.