Customer Reviews Merrell Encore Ice 5
Write A ReviewRating Summmary:
307
307 total reviews
Review Breakdown:
57%5Rated 5 stars out of 5
20%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
7%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
69%"Felt true to size"
90%"Felt true to width"
78%"Moderate arch support"
Additional Reviews
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Overall4Rated 4 stars out of 5
Reviewed at Merrell
Bought a 10W. The width was great but, they were too long. I also didn't like the gray toe kick against the black shoe. It made it look too much like a sneaker.
DJC,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Merrell
Love these shoes with the exception that in one shoe the insole has been glued in too far to the back so there is a slight gap at the front.
Kim,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
I have 4 pair of Encore Ice, probably starting with 1 and ending in 2 or 3....or prior to whenever Merrell lowered the back so that my foot keeps slipping out. I had to return Ice 5. I called customer service who said that Merrell lowered the back since people wanted a "slip in". I like a slip in too, but what Merrell has designed is a slip out. Same happened with the Encore Breeze. The back is so low that my foot comes out...I can't walk with it continually falling off my heel.
Lilywood,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Warm& comfy. Fits like a glove. Love sheepskin lining. Like slippers but with excellent sturdy support. Best shoe in ages! Bought 2 pair VERY happy. 1st Merrells to fit
P. M,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
I found them too heavy and clunky. But they were also too wide, and fell off my heels.
I have a painful bunion and thought they would be comfortable, and they were, but for walking and everyday wear they would fall off my feet, and they were hot. Our weather in Alabama doesn't stay cold long enough to warrant them. I always wear the regular fabric black Encore shoe as a religion. Love them. They "break in" easily around my difficult to please feet. I will reorder them. Hoping they too will go on sale. (Also hope to see red, brown, and burgundy, not baby blue.
Encore F,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
I have two pairs of this style. One in the camel color and also the stonewash which is to me a denim color. Thinking of buying a third pair. They are very comfortable and are a solid made shoe. Can wear with or without socks I wear them both inside like a slipper but also outside. They also fit my feet well. Cant say anything bad about them.
Sheco513,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Merrell
Good shoe for winter walking. Toe box could be a bit wider. Toes were feeling pinched after several hours of walking&standing in London crowds. Did have to change shoes late day. Was afraid to order this shoe in the Merrell
WW because heel width was already too large for me in the W.
Connecticut G,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Weird sole. Theyve changed the sole of the shoe and now makes a weird squeezing sound.
Susan S,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are great but not the support of the Ice4. I have had 3 pair of ice 4 and they’re the best I live in them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Ive been wearing these shoes for years. Keep my feet warm, so comfortable. I have about ten pairs.
Tourx2,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Not as good as they used to be. I have been wearing Merrell Encore Ice shoes for years. I buy a new pair every 2 years or so. The older versions are of much better quality than the newer ones. I still have a pair of Encore Ice 2 s and they have lasted me for years. The Encore Ice 4 and 5s have less padding especially around the collar of the mule and the shearling lining sparse in comparison to the older versions. The quality keeps decreasing while the price keeps increasing. I would gladly pay the $140 for the older versions ( that cost $100 at the time) if the quality did not continue to decline. After this last purchase I may need to find a different brand, I cant see paying $140 for shoes that continue to decline in quality. You would have had a customer for life, because they used to be the warmest most comfortable shoes and were worth the extra cost, not anymore.
Mmw,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are beautiful shoes, but the heel is too wide. I normally take a W width, and ordered a M width but though they are perfect in the toe box, the heel is too wide.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Love these! Ive worn them every day since I received them!
Mom_Kat,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Merrell
These were an inch longer than same size and shoe bought in 2019. Sizing is inconsistent.
ADG,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
I love your shoes although the fur lining isnt as think as it was in previous years so they are not as warm.
Pattip,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
I bought these last year 2022. The inner lining of footbed is nor attached creating a lot of discomfort and moving the insole every time I wear these mules. I love the look and comfort except fo4 the lining. Hopefully, Murrull will glue them 8. Im the future. They are a pain!
Deb M,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Merrell
Very nice product but fits a bit small (1/2 point smaller than other brands)
Claire L,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Fleece-lined Encores have been purchased & enjoyed for years during cold fall, winter, & early spring in the LA area! But the 5s are best! Now ordering 7.5Ms to accommodate bunions & wear w/socks, & theyre perfect (soft gray & medium brown).
J. H,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Merrell
Love them, easy slip ons, great for rinks. Keeps my toes nice and cosy.
Toasty W,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
I have been wearing your Encore Ice for so many years and I bought 2 pair last year. I was so disappointed in them. Although they are comfortable they are not anywhere as supportive as my older ones. They are very wide and they dont hug my feet so they flip around in them. Please go back to your older model which were a much higher quality shoe.
Liz,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Merrell
I bought 2 pairs. I'm still wearing the ones I bought a bought 10 yrs ago. I had to return these because the fur trim is thin and falling out there were bare spaces along the top. The trim in the other pair was just exceptable. I don't think these new ones will last as long. Please go back to using quality materials. I love the comfort of these shoes. I hope that never changes.
NanaKapop,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Shoes kept slipping heel falling out of back of shoe
Jody,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at merrell.com/CA
Been wearing these shoes for 15 years; last week I ordered 2 pairs & had to return them both. Not sure what changes they made to these shoes, but the shoes were too big & way to wide, I wear a medium width. Ordered the same size & width Ive always worn, they always fit perfectly. Im so disappointed that I had to return both pairs, used to be my favorite winter shoes. PLEASE return to making these shoes like they were 2 years ago; the updates have ruined a great shoe!
Nana,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit was fine. The look was great. After wearing them in the house as slippers for a couple of days, my right foot was painful. I discovered that the fuzzy lining in the footbed had wadded up and was causing a blister on my toes. I tried to pull the lining smooth, but it would not stick. That and the fact that, unlike several earlier pairs of similar Merrells, there was absolutely no arch support. I returned them and will hesitate before I buy more Merrells. Too bad. For years they have been my go-to shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Merrell
Eight years ago I purchased a pair to wear as indoor house shoes--my podiatrist said 'Get something with good arch support/nothing flat.' These were great; feet never hurt. This new model looks nice, but the inside is so hard and flat that eventually (after a month, to give it a chance) I had to insert arch supports. Since I've been wearing them every day I will keep them, though these are the last.
D. J,
0 found this review helpful.