Customer Reviews Outdoor Research Sureshot Heated Softshell Gloves

Really nice quality gloves. I have small hands that the regular Sureshot non-heated gloves fit me okay but the heated version seems to be slightly longer so I had to send them back. But everything about the gloves was quality and I tested the heating elements and it was epic. Really wish these fit. For reference I am 5'2" 105lbs and I got the Women's small size.

I bought these for my wife who liked my OR Prevail heated gloves but wanted something with more dexterity so I bought her these. The Sureshot is less bulky than the Prevail so she's happy. Now that we're older our circulation in our hands isn't what it used to be and these gloves deliver three intensities of heat almost instantly which is welcome. The batteries take a while to charge up but will last over 2 hours on the highest setting which is pretty good in my opinion. The heating elements provide excellent heat distribution all over the hand and fingers. They are water resistant and wind proof. Yes they're pricey but these gloves are top of the line if you really need to protect your hands from the elements.

These work great but the battery only lasted 2-3 hours on high.

5

They fit and work as described. They do get a little toasty on the highest setting, but they are very comfy and warm.

Streamlined design, batteries aren't too bulky, fingers are flexible, great color. Battery packs are on the inside of the wrist. Really like the loops to help pull on the gloves with thick gloved fingers - very helpful. Really easy to turn on and off and change the heating level settings. Just not as toasty as I was expecting - the palm has no heating elements, so heating relies entirely on the fingers which doesn't keep my hands as warm. Seem to run a bit big: I bought the unheated sureshot gloves in medium but needed a small in these.

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I purchased these gloves almost a month ago after much research. I would love to upload a photo of them in action, but I don't have them yet. After about two weeks of seeing them sit at a postal facility, I contacted customer service. An agent named Vincent gave me a very dismissive response. He told me that although they were at the same facility for weeks, they were still considered to be "moving". He then added insult to injury by suggesting that I watch the tracking. Why do you think I contacted you? To highlight how out of touch they are, they sent me this opportunity to review my purchase. To my knowledge, they are still sitting in a USPS facility in Seattle. You wanted an honest review? Well here it is.