Customer Reviews L.L.Bean Rugged Cozy Boot Lace-Up

I can't seem to find LLBean boots that are comfortable enough. These looked great but just were too heavy and didn't seem comfortable. Sometimes I wonder if I'm putting them on correctly. Maybe in person with a sales person they would feel better. Too bad. Wanted to like them.

I wanted to love these because they are beautiful boots, but the heel cup is HUGE! I have normal width feet and have never had this problem with boots before. Even with my thickest socks on and the laces done up tight the shoe wanted to flop off of my foot. I can't go down a size because then the length would be too short. I'm so sad!

I didn't have chance to wear them. There is an issue with your sizes, I bought 9 1/2 first (it's a size I wear accross all the brands) and it was very big on me. I returned and got 9, which was too tight.

I was really excited about these boots--that they came in gray. So the first thing I noticed when I opened the box is that they look brown. I checked the enclosed shipping sheet and it indicated gray were sent. Had they fit me--I have a narrow foot so finding boots to fit is a TASK--I would have considered keeping them. Maybe. I cannot promise. I have to wonder too how it is that some footwear look like BOATS and other footwear appears small and trim. You can guess which category these fall into.

I first ordered a similar pair but the sizing was way off and so I exchanged it for this pair of boots. They fit well enough and were comfortable. However, after less than 60 days, the stitching was tearing apart and a hole was beginning to form on one of the heels. These were not daily worn boots....just a cute pair I wanted to wear sometimes. So I wore them about 20 times or so. I am returning these and am now reluctant to buy another pair of boots from LL Bean. Their quality is generally great but this has certainly made me doubt that's the case now. I really wonder if the great reviews of these boots will change given time. It did not take time until mine were defective. The returns are easy enough but certainly a hassle. Don't waste your money.

Don't order! Precursor to opening the box says all markings are a natural process of leather. But that shouldn't include black scratches and marks! Returned it AND the replacement pair! Will never order shoes from them again. Waiting on my refund...

The color was not the gray ash color that I thought when I ordered them, they were brown. They also had a strange shape that was much stiffer and wider in the toe than any other boots I've purchased previously.