Customer Reviews New Balance Fresh Foam 860v12
Write A ReviewRating Summmary:
1001
1,001 total reviewsReview Breakdown:
63%5Rated 5 stars out of 5
12%4Rated 4 stars out of 5
10%3Rated 3 stars out of 5
7%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
82%"Felt true to size"
86%"Felt true to width"
80%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
Fasciitis. That's what I have going on with my feet. I tried the newest version of the 860 and was so disappointed. They are smaller and narrower than the same size/width past 860s have been. I took one more chance - the fourth - and order a size up in the extra wide. And they fit. My feet are happy. Please, New Balance, stop changing the fit. Some of us depend on these shoes fitting us properly for actual health reasons. Oh, and bring back the insoles! I love the 3020 and so do my feet.
Bee,
10 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I am a nurse and 12 long hours shifts is the name of the game. This sneaker did not require breaking in. They fit perfectly, true to size. Great arch support and no end of shift back pain. Cool looking as well. Recieved complements on how cute they are. Highly recommend.
Rose,
6 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I usually wear an 8.5/9, but definitely a 9 in running shoes. I could have used a 9.5 but these weren't supportive or cushioned enough to go up to a different size. I usually wear Brooks Adrenaline but the quality lately of Brooks has gone downhill.
Anonymous, Zappos Customer,
6 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This was probably the best pair of athletic shoes I have ever bought - lightweight, breathable, good support, bouncy, perfectly true to size (I have a wide foot). But why, oh why, New Balance, are the shoelaces so terrible? They are slippery and even double knotted keep untying themselve. At this price point, don't skimp on the laces...
Anonymous, Zappos Customer,
5 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have a lot of foot problems (arthritis, bunions) and New Balance shoes are the most comfortable I have found. I read the other reviews and ordered a half size up, but had to return them, as my usual size fit perfectly. I love this color for the summer !
I'd also recommend:
Easy Spirit, Naturalizer, Propet
Heather, Zappos Customer,
4 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
These shoes I bought due to my feet being so bad. If I went out shopping for just the afternoon regular grocery and such shopping my feet would hurt for couple days. Fist week I had these I was in my feet most of the day for 5 daysand my feet felt amazing. The next week I had mall shopping to do I figured that I'd have pain I was still walking when I got home and even the next day. I would suggest anyone who is looking for good quality shoes with support buy thesethese shoes are amazing. I'm trying to decide which ones to get next. I'm wanting several pairs of shoes for the first time ever
R S,
3 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I really wanted to like these shoes. I liked everything about them except the lack of padding in the front sole. The heel was fine, the width was fine, but the lack of padding under my toes and the ball of my feet was a deal breaker.
JJO,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
Thank you for getting rid of the strange hump inside the heel of this shoe. These have been my go-to shoe for years and had to send back a pair when you changed them. I ended up with a blister in the 1st 10 minutes of wearing them. As soon as I saw that you went back to the regular heel I bought them. They are GREAT! And the fresh foam feels really good. Such pretty colors. Thank you!
Kelly H,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I love this shoe and have been buying it for several years now for moderate running purposes. Strangely, this time, the shoe laces were too short to be able to tie them easily. I took them out and compared them to an earlier version of the same shoe, and they are 7 inches shorter! I switched out the laces with the older ones, but would have liked new laces to go with my new shoes.
A M,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
These are very comfortable and nice looking. But, the laces won't stay tied. Older models (fuel cell) had laces with a little more stretch which never came untied. If anyone is listening, please bring the old style laces back. I've been wearing NB for decades.
Darlene,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I found them to be a bit stiff and odd looking.
Elizabeth, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance CA EN
Have owned multiple versions of the women's 860 (v 10, v8 and earlier) and have always been extremely pleased with the fit. I wear them all the time. I just bought the aqua color of v12 and the top of the toe box rubs the top of my toes. The toe box feels tight and short on my right foot. What happened to the roomy toe box? Disappointing.
Smart,
2 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
In past years I have LOVED the NB 860 but I am not a fan of the V12. I do not like the new heal construction it is too rigid, I miss the softer foam, really not sure why its called Fresh Foam anymore . Also it has less support in the arch. I will be looking for a new shoe that supplies support for pronation but still has comfort.
Angie,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Comfy right out of the box! Good heel padding, can’t wait to wear to Disney.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is a great shoe that is tried and true for me after wearing the 860 for a few years. It is supportive, comfortable, durable and great for walks or runs. But next time I'll buy local because Zappos clearly does not appreciate the business. That was made obvious with their notes to customers in August that their accounts were being momitored. Heaven forbid you return a shoe per their policy!
Shop, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
Love these shoes! I am normally a woman size 6.5 and a 7 fits me perfectly. I went Jack Rabbit a few years ago to find the best running shoes for my feet, and the Fresh Foam X 860 was recommended for me. Fast forward to today and I just bought my third pair! I absolutely love the support it gives me and I plan to keep buying them for many years. I also love how many color choices there are!
Juliann,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I'm not a runner, but I walk a LOT. I actually went to a running store to have my gait analyzed and try on several different brands. In the past, New Balance has not been on the top of my list, but these shoes are great. In fact, I purchased one pair at the store and tried them out for a while and then ordered a second pair from the New Balance website.
P,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
Recently after having foot surgery on right foot had stability issues. My rehab specialist referred me to purchase support tennis. And I chose New Balance. My feet are steady, I do not trip or fall anymore. Enjoying working out and walking in my new tennis. I have purchased two pair. Additionally I went in to store and Alyssa in Arlington Texas helped me get fitted. Outstanding customer service, I was placed on their foot image machine! Thanks
Real E,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I use them as casual shoes.
I normally have trouble finding the right fitting because I have wide feel . But not with these ones.
The D wide was perfect and the sole colors are beautiful. Have had many compliments.
Millie,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoes were uncomfortable although they were very nicely styled and the foam insole is terrific That is why I returned them.
I'd also recommend:
Like New Balance but not all styles are comfortable. Propet has lots of widths some better not
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance CA EN
cute, pretty comfy but stil breacking em in.
Shoo R,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Based on so many of the previous reviews which mentioned the shoe running considerably smaller, I ordered a larger and wider size, but found that to be too large. I am returning it, and will try my regular size if it's in stock.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love new balance. However, when I order this shoe I had a different opinion. The color is beautiful. I wanted to really care for this shoe to work but the main problem was the middle part where you tighten your laces. It felt very narrow and the laces were really short. A wide doesn’t work for me. I find that when I do find a new balance favorite, they only show three colors and that’s it. The numbers are always changing so it’s hard to tell what will work for me. I realize production is probably based on sales but, it’s not working for me. I hate ordering only to find I have to return them because of various issues.
Barbara, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Somewhat comfortable on top, toe box not wide enough. I have never spent this much on a shoe with such little cushion. Still trying to figure out why they call them Fresh Foam, very misleading.
StillSearchingfortheRightShoe,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Have been purchasing NB 860s for over 20 years and they are not as supportive as in the past. Also narrow width only available in black-rather boring.
Disappointed C,
1 found this review helpful.