Customer Reviews Merrell Nova 2

Love the shoe. Not happy with Zappos. I bought these as a gift and sent them to a friend. They were too small. She returned them and asked that my card be credited (the purchaser), due to Zappos not having the size needed. Zappos told her that they wouldn't credit the purchaser and gave her a gift card for the amount. Now I'm out the purchase price, my friend doesn't have shoes, and she has a gift card that isn't worth squat because they don't have the size available. I purchased through Zappos for the very reason they have free returns. No where in my purchase process did it say that I would not be credited if there was a return. I bought her the right size through another vendor. Fit perfect Great shoes. Crappy communication and customer service by Zappos. I contacted customer service and got no resolution. As far as I'm concerned, they stole my money. They won't get any more!

I had worn the first version of Nova, and thought it was great, so ordered the Nova 2. Extremely disappointed in the quality of materials...after four wearings the sides on both shoes started to fray and separate from the shoe....very poor quality! They have been returned and I will not repurchase.

I ordered a men's size 10 in this Merrill running/walking/trail shoe. I wear a women's 11, which should be a men's size 9.5, but I have had experience before with men's tennis shoes, and, for some reason, I need to wear a 10 in a man's shoe. They fit soooo marvelously! Comfortable immediately, but the best part is the great tread, firm feel, supportive sole, pleasantly stretchy feel... and that absolute best part are the awesome colors!!! This shoe is delightful in every way...and so comfortable that my husband bought the exact same shoe and size. Now we have matching shoes and can't wait to go for a nice long walk to try them out more fully!!

Love the shoes. Wore them next day for a beach job. Fit great, no need to break-in the shoes.

I'm a women who has a hard time finding hiking shoes in wide widths. I tried the original Nova and had to return because they seemed to run a smudge too narrow. I just purchased these and worked out before I tried them on, so my feet would swell. The Nova 2 seems a little wider than the original Nova, which is a good thing for me. Merrell has awesome arch support and my husband swears by them. I am a ladies 8.5W and purchased a Men's 7.5M. Can't wait to take them outside!

Out of the box these shoes had a loose fit with little to no arch support. The standard inserts are extremely thin and pathetic. Replacing them with some decent inserts with arch support, both improved and tightened up the fit making them an acceptable casual shoe. Merrell should be ashamed of putting in such poor inserts. I am keeping these, but would not buy them again.

No shoe ever meets the "excellent arch support" criteria if you have really arches, but this comes close. It works as an all day shoe for feet that have a hard time standing on hard surfaces all day. It works for jeans and shorts, but doesn't quite make it for chinos, so not a magic shoe that will meet all your needs. But if you have high arches, no shoe really does.

Be specific about your likes and dislikes. How was the fit and size? What does the material feel like? How awesome (or not) do you feel wearing them?

Runs slightly small (half size for me) but felt great the moment I put them on.

I purchased the Merrell Nova 2 hiking shoes to replace an old pair of Merrell Ventilator shoes. I've had the old ones for a long time, and they're very comfortable and I still use them, but I figured the soles are old and I would get better traction with a new pair. I also wanted to get shoes that were a bit less clunky and lighter than the Ventilators, since they tend to be large at my size (men's 12). Merrell replaced the Ventilator model with the almost identical Moab 2 Ventilator, which I tried out earlier but didn't find to be as comfortable as my old ones. I tried on the Nova 2 at another store and found them to be comfortable and less clunky than my Ventilators, but the store didn't have colors that I liked so I ordered online from Zappo's. I've put several miles on them and they're comfortable, so I'm very happy with them. When I ordered from Zappos, I used the option to sign in using my Amazon account, which gave me access to additional Prime shipping options. I ordered using Prime shipping, but the order didn't arrive on the scheduled delivery day, and the tracking status a delivery attempt was made (but I know that didn't happen). I contacted Zappos and they immediately sent me a new pair (no charge) and said they would try to cancel the original shipment. The new pair arrived pretty quickly (via UPS, not Amazon), and the old ones never showed up so I guess they went back to Zappos. I was very pleased with Zappos's handling of the shipment issue.

Have wide feet & they feel great. Love the way they are low to the ground, but still have extra cushiony feel.

Definitely good for walking on unleveled terrains (hiking) and just walking normally. Comfortable. I have plantar fasciitis and use these without an insole. Have gotten a lot of compliments based on the looks and color. Would recommend.

Pretty comfey. Good grip. The toe box is a little wide/loose for my foot, but not bad. They look great.