Customer Reviews Gentle Souls by Kenneth Cole Best Chelsea Bootie

Rating Summmary:

30 total reviews

Review Breakdown:

63%5Rated 5 stars out of 5

23%4Rated 4 stars out of 5

3%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

87%"Felt true to size"

93%"Felt true to width"

97%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Super cute and stylish boots. True to size and look exactly as pictured. The only flaw was that I found the insole that came with the shoes very uncomfortable. The arch support was quite hard. I replaced the insole with a new one and now they are perfect in every way. Looking forward to wearing these for a long time!
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8 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I love the look of these boots. They were very comfortable to me and are high quality leather. Unfortunately I was looking for a boot to wear with ankle length work pants and these hit at an awkward height and just didn't look good. They look great with jeans though. I generally wear a size 6.5 and that size fit me well.
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8 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This is an incredibly well made shoe. The leather is great quality, the upper sock portion adds a subtle style flair that is versatile and doable for those of us not quite fashionistas. Keeps it from being a boring black boot. Love the tan pull tab. It does break in and stretch like all good leather so I’d recommend a half size down or so. I do think the insole could be a bit more padded for all day comfort but a thin insert would fit. Not sure the price point needs to be quite so high, it’s just a black leather bootie.
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6 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The color is not olive . . . unless you eat really yucky colored olives. The green is more of a drab brown/gray green. The green of a Christmas tree before you put it out to the curb green. Once I got past the disappointment of the color I tried them on and they are amazingly comfortable. I'm on my feet all day--they will work great. I have a wider foot with bunions and a hammer toe and I was able to get these booties on and off with ease. The footbed is super comfy. I am thinking about buying the pair in the lighter color and dying them a bright olive green.
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6 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I was on the fence with this boot, but ultimately I chose to return them. The color was not quite olive, a little too green and the structured sock upper just felt weird and bulky. It seemed like a well made boot and the foot was comfortable and true to size.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Stiff boot. Rubbed my heal right away. Easy to put on. Returning them
I'd also recommend:
Merrils and Vionics
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
It seems like the bootie style this year is a chunky sole, but that's not my thing, so I was happy to see these when looking for a black Chelsea boot. It's a classic style, but the knit insert and brown tab are a unique twist. They go higher on the ankle than I wanted, so I ended up buying a Chelsea boot from Born instead, thank you Zappos for the variety of options you always have!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the boot but just too small. I have them in grey and wore them all last year. Fits true to size.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a 10 but ended up with a 9.5 and they still feel big. The heel is narrow and my heel slips up as I walk. I am going to try a half-size smaller in the grey. THen I'll know for sure. I wear a size 10 running shoe and sandal. I am surprised how large these are.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not comfortable
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These are great ankle boots. At little stiff so far but well-made, attractive, good support, nice ankle built-in fabric at the sides, good soles. It's hard to find this package of features esp at this price point. Very happy with this purchase.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Super comfortable! Arch support and cushioning. Feel like slippers. I have walked miles at a time in them and been totally fine, and I have sensitive feet and usually just wear sneakers
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Love these! Super comfortable and stylish. Would order again and again.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Really comfortable - with socks or without. I love the look and wear them with dresses and jeans.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have this style in two other colors and I was comfortable in a size 6. I am usually a 6 to a 6 1/2 in shoes and a 7 in running shoes. This color ran smaller. I tried two pairs from different stores to be sure before ordering a size 6 1/2. The larger size is almost a little too roomy but I am just going to wear thicker socks. It’s almost like it ran a 1/4 size small which is why the 6 1/2 is a little big. Love the overall style and good neutral brown.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Very stylish and pretty comfortable, but don't accommodate a slightly wide bunion.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Soooo happy with this purchase. I feel stylish and have comfort to boot. I have to have arch support and cushion and these fit the bill! I have problems with cramping feet at night and have found that comfortable shoes are a must. Going to shop for this brand more often.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love these boots. They are extremely comfortable.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Best booti have ever bought in last 10 years
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Fit is perfect and they are so comfortable
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very comfortable
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I like these very much. I found them somewhere else cheaper.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beautifully made boot. Very stylish. Color is awesome. Unfortunately after bunion surgery many shoes do not fit well.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
As soon as I slipped them on I knew they were keepers!!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very nice leather. Difficult to pull on
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0 found this review helpful.

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