Customer Reviews New Balance 411

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Rating Summmary:

121 total reviews

Review Breakdown:

61%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

7%2Rated 2 stars out of 5

12%1Rated 1 star out of 5

Customer Fit Survey:

86%"Felt true to size"

83%"Felt true to width"

83%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The fit was too tight across the top of my feet. Even with adjusting the laces it did not matter. I wear a 10 EE and these shoes were no where close. The had no ankle support and pad inside would not stay in place. These are the worst shoes I have ever ordered from Zappos.
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23 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
One would think that a 411 would not have changed significantly in a couple of years, but I learned that they do.... significantly. The 411 I have just returned had a different sole, and the padded insert was not only a different material, and without the arch, but it was 1/2 as thick, thus, not providing a soft feel like the previous 411Grey that I continue wearing with pleasure.
I'd also recommend:
I have bought/worn New Balance for many years, but at times, they are not up to grade.
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12 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I was born with my feet and legs turned around toes point backwards and the heals point forward. Physical therapy and braces straightened them out pretty well. So, I have to watch what type of shoes I wear and I LOVE these 411's. I tried another style of New Balance but they made my feet and ankles hurt so I went back to the 411's. All my pain went away. The only problem I have with the 411's is that in about 3 to 5 months of wearing them. That the piece of sole that wraps up on the toe has tendency to come loose and the sole starts to separate from the body of the shoe.
I'd also recommend:
None
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10 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Worst pair of shoes I bought ever. No cushion. No support. NO COMFORT! I had to purchase Dr. Schools insoles the first day I tried these on. You get what you pay for, I paid very little, I got even less. Not sure I'll ever trust Zappos again with another purchase. Y'all got me. Fool me once... Back to Foot Locker.
I'd also recommend:
Nike, Reebok
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8 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Perfect in every way.
I'd also recommend:
AVIA-EDGE
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3 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I like the shoes very much. Size was perfect. They are comfortable but don’t think they are as cushioned as they use to be. I took out the insoles and use my orthotics. Overall, I am satisified and thinking of buying another pair oof white
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
First of all, this is far too complicated to file a complaint...it feels like you are trying to be sneaky...I like Zappos too much to feel like this... I ordered black, New Balance shoes, that after wearing them 2 times, I had to polish them with black polish because the white was coming through...I ordered black shoes...not white shoes that are dyed black...very disappointing...
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have worn Zappos 411 model for several years and plan to continue. The only thing I find different is the bottom inner lining. It doesn’t feel as soft as in past pairs. I might do as another customer did and replace it with a pair of Dr Scholl’s Inner sole liners. Or, maybe my feet have less fat on the bottom and every surface feels harder than it did a few years back.
I'd also recommend:
None. I’m a New Balance addict.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I’ve been a New Balance fan for a very long time. My most current NB purchase is what I expect from this high quality brand.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
GREAT shoes! Especially because we got them on sale. New Balance wide is a great, comfortable and stylish brand. My son loves them.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
this is the 1st time i purchased an extra wide New Balance that was too narrow.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
My son always wears New Balance tennis shoes. We ordered this shoe is his regular size; totally confused when New Balance changed the fit. Thank goodness Zappos will accept returns!
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Had to return the sneakers. They had a material flaw and stain right on the top of the left hand shoe
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I returned this-don't like the look or the feel. Looks cheap, and has little cushioning. A cheap sole.
I'd also recommend:
Brooks, Saucony, Merrill
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have ordered this style # before multiple times and liked the product. When reordering this time - I don't know if something was changed, but these shoes burn my little toes on both feet. They are so uncomfortable after a while, that I'm unable to wear them. Will not reorder due to this.
I'd also recommend:
I always liked New Balance - have worn them for years. Now skeptical to reorder.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
I wanted the women's version and a different style of this shoe (WW411v2) but had to settle for the 411 version for men. I only settled for two reasons: the version I wanted wasn't being sold anymore for women or men (So sad!) and I have bigger feet so I often have to buy men's shoes. Once I tried on the 411 for men and walked around my apartment in them, I knew immediately that I'd be returning them right away. They weren't anywhere near close in comfort or feel compared to the version I had wanted to get originally. So frustrating! I have that same beloved but very used pair (WW411v2) even now that I wear just to walk to and from my laundry room and mailbox. I still don't want to toss them! I really wish New Balance would bring back that version! It was perfect for me! My advice: Always try to buy a second pair of shoes--or anything else you really like--before they're potentially gone forever.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
They fit like a 2E rather than a 4E. So they are being returned.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
this version of the 411 is junk. the writeup said sl-2 last. this is nowhere near an sl-2 last shoe. the heal is very loose and the instep is way too tight for that. the only thing going for this shoe is the color and the look. my first 30 minute walk resulted in a big heel blister which I am still recovering from. DO NOT WASTE YOUR MONEY ON THIS SHOE. leave it to new balance to take a perfectly good shoe and screw it up. luckily the grey and black mesh ones are still available on amazon. so if you like the old style of 411 go there.
I'd also recommend:
new balance 481v3. get 1\2 size longer and you will be very happy with it.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Excellent, I use it for everyday walking and find them very comfortable.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Very comfortable to wear.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Great fit, great shoes!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Look forward to wearing these shoes. Really comfortable. Just can't throw them out.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Comfort is great but very bulky
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are great shoes. I am buying these on repeat.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
If I know I'm going to be walking a lot at work, I'll make sure I'm wearing these. Very comfortable and long wearing. I've had this pair for almost 2 years now and feel like I'll get at least anohter 6months to a year out of them.
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0 found this review helpful.

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