Customer Reviews Tory Burch Kira Chevron Convertible Shoulder Bag

I did NOT want to spend almost $600 on a bag- especially one that's not super durable and that I wouldn't wear everyday. HOWEVER, I am obsessed. I love this bag and I'm so glad I purchased it. I will not be buying the Chanel or YSL versions anytime soon and now I don't really want to or have to! I got this bag in black, the one color option that was NOT included in any Black Friday/Cyber Monday sales. While the taupe is beautiful, I was worried about color transfer. My ONLY concern about this bag is that because the leather is so incredible soft, I'm worried about how it will hold up. But, hopefully it will be okay- I plan on this being my Sundays and special occasions/date night bag- it's perfect!

I started to believe that all retailers, Zappos included, made a secret pact that the black Kira Chevron Convertible Shoulder Bag should never go on sale. I checked everywhere and it was always full price. Nearly all women have a black bag and therefore there is little to no reason why retailers would ever lower the price. Zappos had a random % off sale one day which stirred my interest , but at only $30 off the bag price, I still did not bite. The price went back to $528 and then....there was the VIP sale. The $528 bag was now $319 and I knew I would never, ever see the likes of that price again and so I jumped on it. I could not wait to receive my black Kira in the mail. The color was not a seasonal color and the style is new and current, therefore I expected to get my new bag in all its glory... original packaging , dust bag, tags attached , the whole works. Photo 1 was what I received in the mail . Photo 2 is a comparison between the Taupe Kira I purchased from the TB website in April and my black Kira purchased in August. Look at the difference in presentation. My new bag was flat, missing the dust bag and looked used. I ordered a new one when it became available again, but the second one was worse. It arrived in a resealable Zappos plastic bag!!!! You cannot ship a bag in a bag folks. You have to protect the merchandise . I returned one of the bags and salvaged the other in photos 3 and 4 with old stuffing paper and an old TB dust bag. I am still not 100% sure because I feel as if I am settling, but I do understand that the nature of shopping has changed because of the times. Your customer service, delivery times have always been top notch, pandemic or not. I was just disappointed this time with the packaging and presentation.

Beautiful bag, everything about it is perfect from the color to the design I love it. One of my top favorites from Tory Burch in the candy apple ? red !!!

Omg!!! This was my first Zappos purchase and the experience was absolutely fantastic. I have been eyeing this bag for months and months but it was too expensive on the TB's own website.. and then I checked here in Zappos, and the exact same bag went on sale!!! I save around $200+ and I was so happy! The purse is so stunning!! I get so many compliments. The leather is so luxurious and light weight! I never own a purse with lambskin material and I never imagined it to be this soft! It's a classic style. The size is not too big or not too small. Fits my essential! You can wear it two ways which is perfect!! You can dress it up or dress it down. Comes with a dust bag too for storage. Absolutely love it!

Shoulder straps convert to a crossbody so this medium-sized handbag is versatile, daytime to evening. The soft leather really sets it apart, yet it holds its shape well. I would point out that the Classic Taupe color is a deeper color than pictured, but still a beautiful neutral. I liked this bag so much, I also ordered the pink for an upcoming winter getaway. Chevron design adds to an updated appeal.

I really wanted to like this bag and it sat on a chair looking at me for a week before I decided I didn't love it. Although the price from Zappo's was really a great savings, it was the color that got me in the end. The "taupe" was kind of muddy-looking and for my wardrobe, I would prefer something more camel. I am returning but everything else about the bag seemed very nice. Zappo's really does offer great customer service.

Great bag, very versatile It hits me perfectly on the crossbody (I’m 5’2) Can’t wait to wear it! Wanted a bag to go from day to night and this is it

This bag is STUNNING!!!! Soft supple leather, beautiful design. The only thing is I’m worried about scratching the leather and leaving a mark on it. But definitely worth the money. Great investment bag. Such a classic timeless piece.

Love love love my Tory Burch bags! Bought both black and taupe and omg they are stunning !!!!

Love, love the purse. So soft and buttery. I tried buying at Tory Burch store and online…but all sold out in ivory. The gold is bright and the purse roomy enough to hold all my things. The only negative is the purse was sent in a plastic mailer bag. I would have preferred a box so no damage could happen to an expensive purchase.

I purchased this in the color Grey Heron. I must be one of the few that was highly disappointed by this bag. While the bag itself is beautiful, the corners started to show wear in less than three weeks. In that time, I had carried the bag twice, and was extremely careful because I knew it was made of more delicate materials. I know that handbags aren't magic, but I would've expected to have at least used it a few times more or banged it around a bit before the corners started to peel. Perhaps it was because I chose a lighter color, but I expected so much more, especially because of all the hype and positive comments about it. Aesthetically, it is a stunner. It holds all the essentials, and looks elegant and put together when carried. I'm sad it didn't work out for me, but all's well that ends well. Zappos, as usual, was amazing to work with and I was able to return the bag.

Loved it ?

Absolutely obsessed. Glad I splurged. Did purchase dye transfer remover solution from Amazon just in case as the grey shade is lighter.

Very beautiful bag

I don’t know how I didn’t leave a review when I got this bag, but better late than never! it is simply gorgeous…soft, supple leather, substantial chain strap (but not too heavy), roomy interior, and perfect color to go with anything and everything. wasn’t sure how much I’d use it, as I am addicted to my Tory Burch Fleming in black, but the Grey Heron color in this bag and the extra room have me grabbing this one more and more!

So stylish and great quality. Love how you can wear cross body or as a shoulder bag. Fun to dress up or dress down

I purchased the Kira Chevron bag in Gray Heron. The color is awesome for all year wear. You can dress it up or down. This bag is super light weight and the convenient convertible shoulder/crossbody strap makes it even better! There’s enough room for every day essentials.

It’s a gift for my daughter and she’s greatly surprised by the quality of the purse. She loves it.

Gorgeous! Large enough to hold all of my essentials, and then some - I was surprised how big this bag actually is. Buttery soft, deep shade of taupe, with sturdy chain and plenty of pockets. Another Tory Burch that won’t disappoint!

Absolutely love this bag! Top notch quality, easy to clean and down right beautiful!!

This purse is lovely but it was truly the color of fudge rather than the caramel color pictured. Unfortunately, sending it back.

Lovely purse, very classy-looking. Unfortunately I had to return it because the inside middle zipper stuck. For that kind of money I would hope the zippers functioned. Too bad because it is a very nice purse.

This is a beautiful color (gray heron). It is a gray taupe to me. It is much better than the one they call taupe, which is a muddy brown to my eyes. The size on this is great. Not too big or small. My gripe with it s the gold hardware. It looks a little cheap. Am on the fence for keeping it. In every other regard it is great.