Customer Reviews New Balance Classics 996

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Rating Summmary:

61 total reviews

Review Breakdown:

51%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

15%3Rated 3 stars out of 5

8%2Rated 2 stars out of 5

10%1Rated 1 star out of 5

Customer Fit Survey:

52%"Felt true to size"

77%"Felt true to width"

91%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes were super cute, but definitely not the quality that I expected for the price. The sole of the shoe wasn't even attached on the inside. The fit was very narrow on my typically normal width foot. If I had to reorder I would consider a whole size bigger.
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5 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These run small. I wear size 7. Zappos recommended 6.5. I ignored it and got a 7- but should have gotten a 7.5!
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4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love these shoes and the fit is great. Zappos is a great company to deal with.
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3 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Cute but WOW these are small. Size up!
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I don’t like tennis shoes. My podiatrist recommended them. I absolutely fell in love with the style!! I ordered an 8, but the right one felt too tight, so ordered an 8.5 and the right one felt much better. I will keep both pair as I think it will take quite a long time for my right foot to hell. I recommend buying the size you normally wear.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I read the previous review stating you should size up a whole size and I second that! I'm normally an 8.5 and I got a 9.5 and they fit perfectly. I do like more space in the toe box so if you like it snug maybe do 1/2 size up. I love the color of these and that they're comfortable right out of the box. I didn't wear socks with mine and the first time I wore them out they didn't rub weird or feel uncomfortable. Very light on my feet as well! This is the second shoe I purchased after trying the 574s which I wasn't a fan of. The toe box on those was too short so if you had that same issue maybe try these! I also think they're less bulky and more classy looking.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The shoes fit nicely. I really like them.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have long narrow feet, these shoes are so comfortable for myself. I wear an AFO brace and it fits nicely. Finley have a new balance shoe not so bulky. These are pretty feminine and flattering
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I'm always looking for New Balance Women's Shoes in W with the low profile - and finally found this pair! Love them and they're super comfortable.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am a 7.5 typically and a 8 in tennis shoes. Got these in 7.5 and they felt a big snug, maybe half size up would have worked well. Overall these are great. I wish they felt a little more supportive but the are a low profile new balance and I love that. I didn’t keep them because I have similar low profile shoes that aren’t quite supportive enough either.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So I sadly had to return these as they were just too short for my feet, I am always a true 7,5 for my sneakers, and 7's for my other shoes. I know if I went up to an 8 they would be too wide for my relatively narrow feet. They were super comfy/snug, but just too short by a smidge.
I'd also recommend:
I love, Converse, and Saucony
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Fit was perfect. Very comfortable
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Very comfy and stylish, still trying to figure out how to clean them. Wish there were more colors available, for medium to narrow sízes…buy these tennis…you will not regret it.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
They are comfortable and perfect fit. Love the look and style....
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Not for exercising, but cute and comfy.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am on my feet all day at work and these are comfortable while I also stylish. Based on other reviews, I ordered a size up and am glad I did. These also fit my narrow feet comfortably.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes fit my long, narrow, flat feet very well. I wear a 10.5 with one foot being slightly longer than the other, and I ordered an 11. I'm glad I did because size 11 fits well and leaves just a bit of room for my toes to wiggle without feeling like an oversized shoe. I am self-conscious about my foot size and appreciate the lower, slimmer profile of these shoes. I'm going to wear them while walking the dogs, walking around my office, and for errands. Oh, and they're really cute.
I'd also recommend:
Ecco
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Love these shoes. True to size. Classic style. I get lots of compliments
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This New Balance style has a narrow profile and with my custom insoles, I found I had to loosen up the laces for it to feel comfortable, something I didn’t have to do with my NB running sneakers. In addition, I went up 1/2 size. (I have normal width feet.) This shoe has a narrow and long profile and looks more fashionable than running sneakers for casual wear. I look forward to wearing these in my travels.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love the shoe, but had to order a 1/2 size up! These run small. I am a true size 6 and had to order up to 6 1/2. Thanks Zappos for making it easy!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Really. It’s but really small!!! New balance always fits me.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Very comfortable
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love these shoes!!! Just wish they came in more colors.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So glad that I ordered one size up as in the past I found that New Balance shoes run small. These were a perfect fit with my orthotic.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
True to size, classic style! Love these. Very comfortable for me, and I’m on my feet 9hrs a day working at a library.
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0 found this review helpful.

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