Customer Reviews Lucky Brand Basel h2O

I would not recommended these boots to anyone. The boot started to fall apart. First it was the zipper and now the entire back of the boot split open. I’ve only worn them a hand full of times, they definitely should not have fallen apart like this. I wouldn’t purchase these again.

I really liked these, but am so disappointed that after regular wear the rubber has broken away from the sole so now they are useless. Does either Zappos or Lucky stand behind these with a return or exchange?

Finally a boot that fits, looks good and is very comfortable ! This is 4th boot I tried and ready to give up on rain boots. You wouldn't guess they were total rubber but they are. I normally wear a 6.5 boot and ordered a 7 to make sure fit would be good with a sock on for cool rainy whether. They look so good, I will be wearing without rain , lol. I have them on for hours and still feel very comfortable.

I am a 9.5 generally and rounded down to a 9 even if I intended to wear it with fluffy socks, and it worked out fine I have had the shoe for a few weeks and a hole emerged where the shoe makes contact with the sole. I am in the process of returning, and I might just have a badly assembled outlier. These shoes are incredibly comfortable, useful, and stylish. If this is not a product defect, which is not entirely clear, the it would be the only flaw to an awesome shoe! Got 3 compliments from random strangers in the past few weeks.

These come in whole sizes only. I wear a 8.5 so I knew a 9 would be fine bc then I could wear boot socks. Perfection. These boots are phenomenal!!! They look like leather boots, but they’re totally rubber. They don’t make my feet sweat and keep them completely dry from rain. I even stepped in a puddle like a 2 year old to check! I think the clover tag on the back is the icing on the cake. They’re comfy too! I wore all day without any aches. They would rub above your ankles if you didn’t have tall socks on though. I love them!

I got these boots in gray and they are so cute! As soon as I put them on, I could tell they were very comfortable, no hard seams or potential blister spots, and easy to walk in. I ordered my usual size 8 and these fit true to size with regular socks. I bought these because a couple weeks ago I ruined a pair of shoes just walking in the rain and I wanted some non-galoshes that I could wear in the office. These look like a matte leather; I bet most people won't even know they are rubber. Even the little clover tag on the back is adorable. Can't wait for it to rain so I can try out the water resistance.

The zipper is a false zipper. It zips open, but doesn't open the shoe up at all to get it on.

Overall felt fine, I loved the style a lot. The main issue had to do with poor craftsmanship: after just a few months of use the boots were cracked at the seams in the back and on the side where the top is attached to the sole, rain was getting in. I regret not having called for at least a credit. I would not even try an exchange. The manufacturer needs to completely review how these boots are made. The Lucky Brand was not lucky for me ...

I am a huge fan of these boots!!!! They are a must for fall and winter. They’re warm, but my feet don’t sweat. They’re stylish but they’re a rain boot!! They are comfortable!! I wear a 8.5 and the 9 was perfect with boot socks. They are truly waterproof too. I stomped all in puddles just like a two year old to try them out!!

Comfortable and lightweight. They are stylish and could be worn all day as opposed to most rain/snow boots.

I bought two pairs of these great little boots, one for my daughter and one for me, both a size larger than we normally take. They are so comfortable! We wore them almost exclusively on our recent 8 day trip to Ireland that entailed a lot of walking. Even though I have comfort issues with many shoes, these boots were never an issue - provided rain protection and very cute too!

I LOVE these! I have Kate Spade boots that are similar to this style but these Lucky ones are so much more comfortable!!! And the zipper detail is my favorite!

These fit like a glove. The issue is that the ankle rubs and is painful. They are being returned. Otherwise great concept.

I love the way these look but for thicker ankles, the top cuts in terribly. Foot bed was comfortable and they felt good walking, definitely would never know they're a 'rain' boot! Bummed I have to return them.

I absolutely loved the look and comfort of this boot. It doesn’t look like your traditional rainboot and they’re extremely comfortable. I received many compliments. However, both shoes started separating at the seam and the color faded off the sole of the shoe. I’m very disappointed in Lucky Brand for the poor construction and quality as they typically make quality merchandise.

I was so excited to get these shoes. I ordered them in September and admittedly wore them a lot - they are a short rubber rain boot, perfect for all seasons! shortly after I began wearing these the insoles started moving around, making it very uncomfortable - I ended up taking them out because I was so sick of them moving around when I walked. After a weekend in NYC, I noticed the back seam was ripped right up the back of the shoe. I have not even had these a year and they are broken. So disappointed. Do not buy these shoes - Do not waste your money!!!!!!!!!!! If I could get a refund I would.

I want to love these booties but when it comes down to it, I am disappointing in the product and I wish I could return them. They look cute but they are not very comfortable. They rub on my ankles and dig in to the sides when I am driving or sitting in them- they are not too tight in the ankle when I am standing. If I walk a lot in them, my feet hurt because of the lack of support and the slight heal, so I want to wear them less. The base of the booties are also fading after only a handful of times wearing and it makes them look cheap. They don't claim to be warm but I find them uncomfortable to wear in under 40 degree weather. I would not recommend this product.