Customer Reviews Sof Sole AIRR Orthotic Insole

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Rating Summmary:

21 total reviews

Review Breakdown:

24%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

5%3Rated 3 stars out of 5

19%2Rated 2 stars out of 5

43%1Rated 1 star out of 5

Customer Fit Survey:

60%"Felt true to size"

80%"Felt true to width"

60%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I’m a physical therapist and on a mission to find over-the-counter orthotics I can recommend to my patients. They need to work for most people/activities, which means moderate arch support, moderate motion control, and some cushion for comfort. These are built poorly. There is just a lip of arch support at the edge instead of supporting the whole arch. They’re heavy and run large. I don’t recommend these. Instead I will be recommending the Vionic Orthaheel RELIEF orthotics.
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5 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love these. When I buy any sneakers, I immediately buy these and swap out the insert. Then I tend to replace them once a year. They provide just the level of support I'm looking for and make each step much softer. A previous reviewer, gave these 1-star. If you need custom high level arch supports these may not work for you. But I tend to pronate and these work great. Oh btw, I wear Brooks '16 and Brooks '18 in a 9.5 EE. These fit just fine. Not too big or too small.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Sofsole
If you are a runner, you need these! 500 miles each pair!!!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Sofsole
Couldn't find what I wanted for the longest time. Finally got just the right ones!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Sofsole
2021 Update: - Midfoot and arch narrowed for a more anatomic fit, see photos for details, it's a MINOR change - Rest of insole is the SAME as prior years - Narrowing results in arch support more appropriately recreating and supporting the medial foot arch with each step, important for those with flat feet (pes planus), overpronators, or posterior tibial tendon insufficiency - You DO feel the arch support more with the new insoles compared to the old (I have used the old ones since 2016 and have purchased 10 pairs), but this is a GOOD thing. If you don't FEEL the support, it means it's not actually happening for you. For people with standard width D (or narrow, B) feet, this is a better insole. For those with E or EE, maybe the old one was sufficient. - I was really worried seeing reviewers complain about the new design (having relied on these for years), and incredibly relieved when I bought them and I tried them myself. - For those who are finding the arch support too noticeable, it's entirely possible you don't actually need quite so much arch support -- not everyone does! The same mfg makes insoles in a "comfort" line that may be a better option for some, with what looks like lots of padding of the same materials Construction - High quality plastic/nylon arch support and heel cup (nylon is great because it won't compress and lose its height, like foam does). I've found these insoles last a long time, I routinely replace them every 12 months out of habit, but the amount of wear on them at that point is incredibly reasonable. I used to wear out other insoles in 2-3 months. - Gel padding for the heel pad and metatarsal heads (strike / impact zones), works great to decrease impact for walking/running. Really appreciated on 12-18hr work shifts also. Sizing - I found these fit my shoes true to size, and use the 11-12.5 insoles for my size 11.5-12 shoes. At first for dress shoes I trimmed the forefoot for an ideal fit, but it's quite malleable and now I find they usually just be squished into place without trimming Comfort - What blows my mind is how comfortable these are, with this amount of heel and arch support. I can get similar support from a custom made casted insole, but these cost 5X-15X the price, and they are so stiff I cannot run and I get knee pain due to the lack of padding. I can get a gel or comfort insole, but then I have no support. I was literally going to start modifying insoles myself, until I found these. I have purchased > 10 pairs in the past few years. Please don't stop making these Sof Sole, you are my hero
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Sofsole
These insoles fit perfectly inside my New Balance Training shoes, that are several years old, and made them feel like new shoes again. I love them and would buy them again.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Nice orthotic insole by Sof Sole. The insole line was actually recommended by a shoe brand I wear that is well known for its toe space and zero drop style shoes. This insole is for high arches. The insole is well made and an interesting concept. Perfect fit in shoe. One you just need to try to determine if it's right for you.
I'd also recommend:
Altra Shoes
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Re-reviewing because I gave a one-star review at first-- these still felt big even after I cut them down, but after a few days of wearing they seem to have been subdued--they feel good and I took a good walk in the shoes. I'd have edited the original review but can't seem to find out how!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Sofsole
The insoles are quite comfotable however I cant get past the smell, never before have I had shoes that smelled until I began using these insoles which have caused several pairs of boots and sneakers to reek of Ammonia (think cat urine).
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sofsole
I bought 3 pairs; two for new shoes plus one for an anticipated pair to be bought. I have used one pair and am disappointed that they don't seem to give my high arches the support that I could feel in the red and yellow version. In fact, I am debating whether to keep the 2 extra pairs. Very disappointed with the change. I LOVED the old version!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sofsole
I have used previous model blue/black and cushioning was amazing for my tenosynovitis in palm of my foot, now newer model is half as thick and doesn't absorb nearly as much impact... I don't recommend newer green or orange models - hope Sofsole addresses it in future as I'm buying other brands now. Shame. Another customer lost due to cost cutting on materials.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sofsole
They have changed the insole since last time I purchased. New ones have ORANGE inliner and are thinner, therefore less cushion and support
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are way too big-- even after I cut them down as suggested they are too wide and crowding my feet in a 9.5 B shoe. This was not true of the ones I bought in 2017, which were great. An expensive disappointment--
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
I used these for years.Why have you ruined a good product by deceasing the thickness? Will have to go elsewhere
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
I threw them out after one run. If you have to trim them at all, they have a very uncomfortable arch
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
This version is fair, but the old version sofsole AIRR were the best. Yes they were thicker, and you needed to bring them with you when you tried on new shoes, but they were thicker and had the best comfort.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
These used to be the best till they changed them and made them thinner. No cushion
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
As someone who wears custom Orthotics in my work boots and store bought insoles in my hiking boots and all my other shoes these are by far the very worst. I have a fairly narrow foot & these are so incredibly narrow that the inside edge around the ankle bites right into my foot. I even tried cutting them down & it just made it worse. Get Superfeet or anything else instead.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
I bought a pair of these from Dick's Sporting Goods. The one that goes in my right boot fits fine and is fairly comfortable, but the one in the left boot is too small and incredibly uncomfortable. I can not believe I wasted 40 dollars on these things.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
I was a die hard Sofsole user for years but there is a difference between the older insoles and the new ones You had the perfect insole but the changes have made me have to look elsewhere. The new insoles don't seem to fit right and are a lot less comfortable. Change is not always good!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sofsole
Old version was great. New version is too thin to help the pain in ball of my foot.
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0 found this review helpful.

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