Customer Reviews Samsonite Freeform 21" Spinner

Beware!! I bought 4 of the carry on 21" since my airline carry on was 22" However with the wheels these are 23" . Great luggage but not for airline travel.

this bag BARELY meets the carry on size requirements for many airlines and doesn't meet them at all for some.

I had this for about 4 years. Its outer shell held up well, with only a few minor scratches. The wheels kept on rolling making it easy to move. I travel for family and vacations. I flew about 6 times a year. The zippers did not hold up well. The part you grab fell off. I tries to get it repaired and or the piece replaced, but very frustrating getting anyone competent on the process on the phone. I utilized the online process, which had me paying and or driving over an hour from my home to drop off. I purchased 30 minutes from my home, although only certain locations permit drop-off for repair. I expected better from Samsonite.

To be honest I love the design pretty much, it is light, fashionable, however, the material used for this luggage is not durable enough! very easy to get scratches!!

The spinner is small and not too heavy. However, the prices of it is too expensive.

First trip, a zipper pull broke and fell off with gentle pull. Everything seems to be working fine.

Handle keeps popping out on top which is very frustrating when your unloading or picking up

The suitcase capacity is 5 stars, but the outside construction leaves a lot to be desired. While I expected their to be some wear and tear on the outside after 1 trip (and that was only to my EU destination, not the return) the checked luggage looks like it is years old vs. brand new (or even newish).

Looks great and lots of space to pack what I need. But...i wanted a high quality zipper. I was surprised at the low quality. I should have spent more on a bag with a better zipper. I do not expect this to last more than a few trips

The main zipper broke on our first travel, I'm still trying to get the part but had no response yet

Beautiful carry-on, spacious inside but handles are flimsy and stitches around the zipper look like they are about to come off. Only used it twice.

Love the space and configuration but on my first trip I did gate check in of the bag and it came back with a huge dent and 2 wheels that had the tread melted off. I don't think this bag is sturdy enough to be checked.

I was looking to purchase a high quality hard case piece of luggage and the Freeform Large Spinner appeared to fit the bill. I purchased as a gift. It arrived well packaged and on time. I needed to shop online, as there are no retail stores close by to physically see one. I am somewhat disappointed in its construction, a plastic/ rubbery feel. Have not yet had a chance to put it to the test by sending it through an airport luggage system, hence the 3 star rating.

Does This Have the CalifProp65 Warning? I want to purchase luggage that does not require the California Prop65 Warning. I cannot rate higher without knowing.

Great design, great weight, spinner wheels are excellent. Three stars because the zipper is already pulling after one trip.

I could not open the tsa lock when I set up a new combination

The carry-on is excellent for mobility, but I used it once and checked the bag at the airport, and now the suitcase looks like a disaster! (it looks like my carry-on was a cat fight) The texture on the carry-on has a fine detail that is easy to scratch. A minor scratch can go deep into the surface. I wish it would have been a smooth surface instead. I give three starts because, after one use, it should hold better.

I like that it is lightweight, but it is also not as sturdy. It gets easily scuffed up.

Very nice initially, but it scratches very easily, after one trip it looked very worn.

My carry-on was delivered with some scratches even with the protection cover. I contacted samsonite but didn't hear back.

I love my spinner, but the zippers are starting to pull away from the case. I am concerned that the thread is not going to hold. We have only had our pieces for six months, and we don't travel every month. I do not think these are going to hold up in the long run.

Not very compact and doesn't hold a lot of stuff. Is however, lightweight and easy to maneuver. Got very scratched up as a checked bag. Is a beautiful piece of luggage though. Mixed feelings on this one.

If there is internal pressure, the zipper will miss some clips as it zips. This results in unsecured luggage and jams when trying to do undo the zipper. Nice otherwise, just needs a better zipper to be good.

The "large" is more like a medium. Was disappointed in the size.

I love the suitcase and it's super tough and seems good quality in that it definitely protects your items. However, the color being light blue makes it scratch and get beat up after the first use. Used it once and it already looks so beat up and permanently scuffed up. Kind of a bummer, given that I have a pink in a different brand and material and it didn't do that due to the difference in material being hard to scuff up. Wouldn't buy again.