Customer Reviews New Balance WW928v3

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Rating Summmary:

2,036 total reviews
New Balance WW928v3

Review Breakdown:

63%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

77%"Felt true to size"

80%"Felt true to width"

74%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
New Balance has always "been there" for people with narrow feet. No more. I wear an 8 2A with NB and have for 40 years so I know what NB can do and has done. I actually have this shoe in an earlier version albeit worn out. This version of the 928 and the 857 2A that I returned and have also worn for thirty years are nothing close to a narrow width. The toe box is too wide and to make it tighter you have to buckle the instep. The heel is more akin to that found in a B width. The sole is SO STIFF that it is not conducive to a comfortable walk as it doesn't bend with the walking gait. As it forces a different gait, hips and knees begin to hurt. I do not, nor cannot, recommend this version of the 928v3.
I'd also recommend:
There's nothing to recommend as there are no narrow shoes any longer
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3 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I bought the suede version of this shoe. I wear orthotics and need a good supportive shoe. These are like walking with cement blocks on the bottom of your foot. Very uncomfortable. They were true to size however they went right back. I would not recommend them at all.
I'd also recommend:
Brooks Addiction Walker
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
I have worn this shoe for years now. They aren't stylish and they are the best for my very wide feet and supportive for all my casual walking needs.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I've been ordering these shoes for around six years and they're great except for the last batch I ordered. In the most recent four purchases, the shoe separates from the stitching right over the toe leaving an open flap. These are pricey shoes that I will not be ordering anymore.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
They fit like a dream. I felt like an infant swaddled in blankets. However, I purchased this style to walk during an European trip. Many say they weren't slip resistant. I need something I can walk on wet cobble stones without falling, as I suffer from nerve pain. I also thought they looked like faux leather.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
The 928v3 is the sturdiest, most supportive, comfortable, best shoe ever. My foot doctor recommended it to me. Thank you.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I'm a mail carrier I walk average of 11 miles a day,, They hold up good.. Not as long as I would like meaning they wear out too fast.. But keep my feet from hurting..
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
Due to arthritis, I had my ankle fused a year ago. I am able to walk without ankle pain now, but when I walk for any distance (1 mile or more) my foot hurts and swells up! Since purchasing my shoes, I've not had that problem. I'm so happy that my little sister's podiatrist recommended them! I can again enjoy nightly walks with my husband!
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I bought these to use on a regular basis and im so satisfied with the comfort they gave me with. The style and color match with any style.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Fit is true to size. Bought these shoes for my mom and she loved them!
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are Perfect! My feet always hurt for various reasons and these are my new favorite shoes! I have had these shoes for about a month, and I’m still wearing them almost every day! The heel bed is nice and deep, so I feel like my foot has really a lot of support. So comfortable, and no break in period at all!!
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
My orthopedic surgeon suggested this model after I re-injured my knee several years ago and was in the market for a knee replacement. The technology in this shoe has helped my gait in countless ways!
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Heel support with roll bar is great; however, shoes are very stiff, don't flex much at all. Seems tight at width of toe-end.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The fit was true to size. I put in my own orthotics as I did not find any arch support in these shoes. These are comfortable to walk in. I will probably buy another pair. This is the first pair I have bought for walking. In the past, I have used New Balance shoes for work, but found they needed replacing about every year or sooner. I found Merrell slip-ons lasted longer, but I switched to New Balance because of arch pain with the slip-on shoes. I see consumers complaining about quality declines in Merrell and New Balance. I hope that I do not have issues. I wish New Balance would offer more color options in their more supportive shoes.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
New Balance has changed this shoe - now the heel is larger and slips easily - I can put in one finger behind my heel. The shoe still fits across the ball of the foot. I tried on several pairs of socks, and used the farthest shoe tie, to no avail. Can't wear if my heel slips - back they go and I have to go to a real shoe store now to find another pair to fit with a wider toe box to fit my bunion, crooked toe. Bummer.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
My doctor recommended these shoes several years ago to help alleviate my plantar fasciitis pain. This new design looks more stylish and less orthotic, but the support is just as excellent as the older model. I ordered 3 different sizes (8.5W, 9W, 9.5W) to see what fit the best, and I ended up keeping the 9W. For reference, my normal size for athletic sneakers is a 10W, so these do run a bit large. The suede navy blue is a very dark shade, which I like. My only complaint was that I actually ended up needing to return my first pair of 9W's -- the right shoe was a little wonky, like the side panels had been slightly off in their measurements, and the laces didn't line up straight down the top of the foot, more on the diagonal toward the outside edge. It was weird. I returned them with zero hassle from Zappo's (as usual!) and got a replacement pair that was perfect the next day. Just a factory defect, I suspect.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have owned 927 in the past, and was looking for a replacement. The 928v3 appears to be the closest. My 927 was in a size 9 D, and I ordered the 928v3 in a size 9 EE. The outer sole width of the 928v3 is about a quarter inch narrower, and the insole seems to be just a bit shy of covering the entire interior width of the shoe, so that the outer quarter inch of my foot will not be on the insole. I popped out the insole, and noted that it was marked WIDE. Thinking that perhaps the wrong insole had been used, I spoke with a representative at the closest NewBalance retail store. They inspected both a 9EE and a 9EEEE in the 928v3. They compared the widths of the outer soles: no difference. They pulled the insoles, and both were the same ... WIDE. So my question ... where exactly does the extra "reported" width come from??? the height of the toe box? If so, IMO, they should be offering different toe box heights rather than different widths. I didn't expect to find this treatment in a top-of-the-line NewBalance product.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great supportive shoe. Runs short in length. Order one full size up. Nice roomy toe box. I just hate the color I ordered, tan/light blue accents. Looks way too orthopedic, like an SAS shoe. I want support but i also want style. I'm going to order the navy/gray and see if it looks better.
I'd also recommend:
New Balance 993
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes look good, feel good, but I didn't get much wear out of them. Soles break down much too soon (less than 6 months). Also, be prepared to buy shoelaces as the ones provided are ridiculously long--so long they touch the floor after tying into a huge bow--and they grow longer every day!
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This color runs smaller than other colors of the exact same shoe! I already own the same shoe and same size in gray and it fits perfectly. I ordered the same shoe and same size in white and in navy. The new pair of white shoes fits perfectly but the navy pair are much smaller even though they are labeled as the same size. They are both shorter and narrower. Now I have to return the navy pair and guess what size to reorder to get the correct fit. :( I do like the style of both the white and the navy pair.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Walking Strike Path rubber outsole and arch support not holding up. Shoes are not made strong anymore. I will have to look for a sturdier shoe.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
New Balance was our favorite shoe until this pair..something is off in sizing & leather..too stiff. I've had to return 2 pairs.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have bought at least 6 pair of 928v3. They all fit perfectly right out of the box. This time I ordet the exact same size and they are an inch shorter and narrower that all the others. So much shorter that my orthotics wrinkled up inside. Have been super happy until these new ones came in. Sent back the next day.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I bought the original 928 several years ago, and it was well made, cushiony and the leather was soft. This v3 is uncomfortable, the cheap leather upper is very stiff, the soles have no support and no cushion. It feels like I'm walking on cement blocks. I gave it ample time to break in, with no improvement. So disappointed in the decline in quality. Now I have to find another sneaker.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have worn new balance walking shoe for 20+ years. Since the co. sold the quality has really gone downhill!! They used to be all leather, the shoes are narrower and they are very stiff. It feels like I am standing and walking on 2 board planks. They don't have the cushion or support. It has definitely changed the way I walk and my stride. I am going to look elsewhere for a better quality shoe.
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2 found this review helpful.

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