Customer Reviews Lucky Brand Basel 3

I liked the look of these boots, but the zipper pull in the back clicks when I walk. It's Very loud ;(. will be returning.

I LIKE THE SHOES. However, it runs small to me. I have to try all kinds of method to break in to make it wider and bigger. I usually wear size 8.5 which is what I ordered, but this one I probably need a size 9. Since I have tried them on, they don't look new any more. I guess I have to keep them. Learn the lesson in a hard way.

Extremely tight and the footbed seems Straight and rigid, not foot shaped. I have high arches and insteps so I wouldn't choose this again. But the half size larger was way too big. Also, the darkened toe and distressed look in the photo doesn't really show. Sad because I got it for the ombr look.

They are a beautiful boot but run really small

Super cute when I received them, but they were just too tight on my foot. Had to return them.I bought a size 9 and that is usually the size I wear...if anything I tend to go down in size when it comes to dress shoes, not up.

Boot is very nice but toe box just too narrow for me

Looked odd on. Tilted upward in the toe area. Felt like it would have taken a while to break them in. Fit fine, great color, but extremely stiff. Returned.

I'm a very standard size 7, but the leather is stiff and it's snug across the widest part of the foot. I tried wearing one day, hoping it would break in but it didn't. I'll try dampening and wearing to stretch, if that doesn't work I'll take to shoe repair to stretch. Too much trouble to return so I'll make it work. Not thrilled.

I ordered my usual size 7.5. Was excited to receive them. Nice looking boots but ran a little too big. They also would have looked better on me if the heel were higher as I am short and look a bit dumpy in a flat boot. These do not work for me.

The leather is so soft that it's peeled away in spots in the front just from driving my car and they looked very worn quickly. Not worth the money IMO, but I'm probably going to buy another pair when they go on sale because I love them so much.

Just what I was looking for, unfortunately they don't fit right. I'm going to have to return them

I have two pairs of the Basel, both purchased in the fall of 2017 (writing this in October 2018). One of them I absolutely adore. The other is super disappointing and a giant waste of money. I bought the Basel in black in my usual size, an 8. They fit well right out of the box, the leather is soft and supple, and they are amazingly comfortable for all day wear - even when walking a lot. They look great with jeans, leggings, and even a dress with tights. I loved them so much that I bought them in brown in the same size. The brown pair. Oh sad, sad brown pair. The same size in the brown are stiff, and weirdly small. I thought maybe since it was another color that the leather was just treated differently and needed to loosen up. But no. I have worn them a dozen times or more, trying to get them to loosen up and they are absolutely painful to wear. But, I tried them for so long there was no hope of returning or exchanging. Which is very sad for me, since the color is really lovely and exactly what I wanted. I would suggest going up a size if you're getting the brown. Another small note is that the heel is wrapped (which is hard to tell from photos and description). Not a big deal right away, but the wrapping on the black pair (which I have worn a lot, to be fair) is pulling away in several places, making the booties a little less "nice" looking now. Not a huge thing, but worth mentioning.

This is my second pair of Basel boots, once they are broken in you won't want to wear anything but them!! They conform to your feet, they feel Like bedroom slippers!!

Cute boot. Not comfortable.

Nice color but didn't fit quite right - a little high on the ankle for what I was looking for and they looked a little bulky on me - felt like I was wearing clogs. Back they went.

These are comfortable and a nice rich color but the quality is lacking. The black has faded/rubbed off the soles after just a few months. If you're looking for a quality pair of leather boots you'll have for a few seasons, these are not it. If you're ok with new boots every fall then go for it.

Comfortable fit but it's a pity the leather peels off. I own a black pair

Just received these after purchasing online. The length is perfect buy OH MY they are NARROW, i guess i have wide feet. Does anyone know if they will stretch out because they are extremely uncomfortable?

This is more a negative comment on the process of exchanges than the boots. I love the color and feel of the boots... but, they definitely run small! Even though I purchased a half size larger than I usually wear, they are still too small. I couldn't even get my foot in the boot! Unfortunately, Lucky Brand does not make it easy to exchange a product. I had to re-purchase the boots, which by this point were not showing the sale price anymore, so I currently have paid for two pair, one being at regular price, and don't even have any boots I can actually wear. And I still have to send the current pair back, call them if I want a paid return label (which, by the way, they deduct from your return amount when it reaches the warehouse, so it is not actually postage paid by them) and call them again to have them adjust the price of the new pair once the other pair has been returned. All of this I found out over their chat feature. Why can we not just do all of this through the online chat system? Way too inconvenient. I guess they know they have us hooked on their product, so it's taken advantage of.

When I saw these boots I knew then I had to have them! They are prettier on and are so comfortable for school. My only complaint is that the shoe fits true to size but was too wide around the top. Which made it look like they were too big for me. Overall though I love them and can still rock em'.

These boots are just OK. The soles are comfortable but the edges chafe my ankles. I don't like that the soles are rubbery and feel cheap. The shoes feel slightly big, maybe half a size too big.

Bought these in black and absolutely loved them. Asked my husband to buy the toffee color for Christmas. It had snowed the first day I wanted to wear them so I treated them with leather protector. Unfortunately, this pulled large sections of the stain off the boots. They look splotchy and terrible now. Super disappointing.

love these boots but the fake leather starts to rip off like paper.