Customer Reviews Sofft Innis

These are cute online and in person, but on my foot, at least an inch and a half too long and not nearly wide enough. The strap that goes across the top of the foot is an a strange place, too close to the toes, so the wide part of my foot hung out and they just looked like flippers. Such a bummer. They were adorable. Sent them back.

This shoe is lovely; however, I do have wide feet, and I ordered in my normal size in wide width. My foot was not at all stable in the shoe, and my heel could slide sideways out of the shoe, even buckled on the tightest hole. Also, if you at all have bunions, re-think this one. I have had bunion surgery, but have a slight bump on one foot, and this shoe accentuated it.

I bought this shoe in black leather. The style is lovely. They are comfortable and the git is true to size in my opinion. However, I wore this shoe and at the end of the day, I discovered, much to my dismay, that the black shoe polish rubbed off onto the skin on my feet and onto my white leggings! I washed the leggings and happily the black stains washed out completely. I rubbed the shoes with a soft cloth and a lot of polish rubbed off. Hopefully, I have removed all the polish and will not have this issue reoccur the next time I wear them.

These shoes look lovely but coming from Sofft, I expected more. I ended up with a nasty blister on both of my feet, and it dyed my skin black. I did have to walk through the rain for a minute, so that may explain how the ink bled out of the suede, but that isn't something I expected. The support is moderate. Out of the box, I would recommend the Vionic shoe brand for being more comfortable and not likely to cause blisters. This is cute, and maybe over time I can wear them in, but not until these blisters heal and I forget how much it hurt.

Loved the look of this shoe and the color was great. I have always had a narrow foot and skinny legs, but the straps on the regular width were too short to go around my ankle. I tried the wide, which was too wide for my foot, and found the same thing. I had to return both pairs.

Nice shoes and cute style. The buckles were hard for me to do so I exchanged them for a different brand similar style with zippers on the back.

I have to join the other reviews that the ankle strap was simply too short. I would have said my ankles were pretty medium in size, but I was on the loosest hole and the straps were still too tight. It's too bad because the shoes were otherwise comfortable and very cute. An inch longer on the straps to allow for more variation in instep/ankle would be great. If you have slender ankles, you might like them.

super cute, very soft leather, but sadly not actually wide :( have been trying to convince myself i can keep them for the better part of an hour, but my foot is wider than the sole and sticks out on both sides. back it goes.

The fit was good but the color was not what I expected. These are very sparkly silver to the point they are too dressy for me. I felt like a Disney princess....but they were at least comfy if you're going out for a night on the town with Prince Charming.

These are very cute shoes. Unfortunately, they did not work for me. Little arch support for people with high arches. Color was very nice.

I absolutely love this shoe and had no issue until the 4th wear. The right shoe sole came completely off. The inner core of shoe is foam like material and it gave out. I have two pair and the other pair and have not experienced any issue with the other pair. Zappos customer service is awesome btw.

The deal breaker on this is that there's no support.

I got the size 10W in summer blush. The colour wasn't very blush - more of a nude. As for the fit: my feet are 4.5" wide at the widest point (base of toes) and 10" all the way around. The wide fit was just barely wide enough in the sole and the toe strap was fractionally tight (it covered my little toe altogether). The ankle straps were oddly loose. I don't have especially slender ankles, but if I had kept these shoes, I would have needed to make an extra hole. Not as comfortable as they should have been - my foot slid around inside the shoe. The straps are pretty but the whole effect was somehow old ladyish. I think they needed to be flat or much higher. They are going back - more because of the look than the comfort.

I loved the style but maybe because I have a high instep, the strap was too tight. I am thinking about ordering a bigger size to see if that would take care of the problem.

I bought this shoe in gold last year and loved it, and these as well when I received them. I have been wearing them for less than a month and there is something wrong with the right shoe as if the heel is poking a nail through. Very uncomfortable on just that one side! I wasted money on this as the shoe is defective. I am going to contact customer service to see if they will replace them. The gold ones are still quite comfortable and I love this style. Classic and goes with many things in my wardrobe.

not a fan of these - I felt the style was not flattering- foot base is small and my toes were at the front edge of the shoe -

These are really cute and comfortable. However, the color of the leather started wearing off the first and only time I wore them, so I returned them. I bought them in the Desert Sand Talco color.

These are so comfortable, fit well and I really wanted to keep them but for the price point, there are other options.

This sandals look elegant in the pictures but awful on my feet. I wear a 9W. Sofftapparently made this sandal wide by keeping the standard footbed and lengthening the straps. This can work with pumps, but with this sandal my foot hangs over the sides of the footbed and looks and feels terrible. Also the strap is so long I would have to punch an extra hole so far down it that the buckle would be almost at the middle of my foot.

Shoe looked worn; leather was scuffed. Too long. Returning

Oh, did I want to love these! I had been eyeing them online for quite a while and thought the color would go well with lots of things. I was a bit underwhelmed when they arrived. Visually they were ok, but not as nice as I had hoped. The fit was a problem- the length was true to size, but the ankle strap was too loose for me even on the smallest hole.

I love the look of this shoe . I didn't return, I took them on a trip and they almost killed my feet. They are more narrow than a normal shoe. The straps are not wide either. My feet would swell because the circulation was hampered. It is a shame, they are so cute but today I donated them. I hope the person who gets them has better luck than I did.

I had to re-order these multiple times to get the size I needed. I wear a 7 or 7.5 in most shoes but these I needed a 6.

They are soft and the suede is beautiful. Maybe I bought the wrong size, but my feet slide forward causing discomfort.

Alas, I had the same problem as several other reviewers -- the strap was too short to go around my chronically swollen ankles. They're good-looking; too bad I have to send them back.