Customer Reviews Sofft Innis

I didn't like the uneven finish on the back of both shoes.

I have the same shoe from last year in the tan (love, so comfy!) and decided to order the black pair this year. When I tried them on, I immediately noticed the difference in quality - foot padding is completely different, almost nonexistent on this pair, and I could see where the sole was glued on the shoe. Sadly, had to return. Not up to usual Sofft comfort or quality level.

my heel slips in the shoe. Otherwise, it’s very comfortable

I was surprised this was a wide shoe because my foot hung over the sides. Disappointed because it had so much potential!

Shoe was attractive however, I would have to bring to a cobbler and have another hole punch to keep heel in place. Foot slides to the front and toes are off the shoe a little. I usually wear a 8.5 or 9. Bought these in 8.5 wide a tad bit wide and maybe that’s why my foot slides forward. Will try I regular.

Color is not brown, it's tan. Not what I was looking for.

Way too big overall. Ordered my normal size 9.

I love the look of this shoe but was disappointed when walking in the shoe and it constantly squeeks, maybe due to rubbing on the heel? Really don't want to, but will be sending them back.

I ordered this shoe in the 9 M. I found that my foot just swam in the shoe.

Love the look of this sandal. Unfortunately I must return them because they rubbed the back of my heel.

I have been trying to find a replacement for an older pair of Sofft sandals that zip up the back. This pair did not meet my expectations. The shoe was much wider than my previous pair. I also found the ankle strap to be too big around. Unfortunately, I am still on the hunt for a replacement pair of shoes.

Cute shoe but the buckles presented a problem for me since I have a bad back. Once I got the shoe buckled, I just didn't think it was comfortable enough or had enough support to warrant the buckle issue every time I wanted to wear them.

Very pretty, but difficult to buckle on the outside of your foot. I gave up. Would have been great if they had used Velcro instead with a buckle as decoration. If I had kept them, they would have stayed in the closet because of the inconvenience of putting them on.

The fit felt long enough…size 8W…but width for me wasnt good as the top strap cut into my toe. So they will be returned.

Loved these online & also love my sofft Bali sandals. But these had an off & odd fit. Even thought the neutral color was great & sadly had to return them. ZAPPOS CUSTOMER SERVICE IS THE BEST!

just not comfortable. when you put on a shoe, you know right away if it’s going to work. these felt narrow and just not perfect. loved the style though. hopefully they’ll work for you!

The front strap only covers part of your toes. It did not cover my bunion & bony feet. Too bad, it may have been the shoe I’ve been searching for…. If it had a wider front strap.

i was disappointed that the buckle was just that, a buckle. I prefer the buckle to be fake with Velcro underneath. just easier to take on and off.

I ordered 1/2 size than my normal and that worked but the medium width was not wide enough for me. Very pretty shoe.

lovely shoe, in wide width, however the strap that goes around ankle is TOO SHORT. Needs to be longer.

The strap across the top digs in to my toe and is uncomfortable otherwise this is a nice shoe

Wore them once. Everything was good with fit, but they left black stains on my feet from the dye. Not OK with me. Need to return

Too narrow for my wide foot

I ordered my usual size but in a wide to accommodate my bunions and bunionettes. Even so, the front half of the shoe was too narrow for my foot. It wasn't a matter of not enough room under the single strap at the front; there was plenty of room there in the vertical dimension. The problem was a lack of width of the sole. I hope that makes sense. On the other hand, the shoes were too loose in the heel area. There was also excess room under the ankle strap. I don't think any size of this style would be right for my feet. I think the ankle straps are pretty, though.

I’m returning this pair of shoes because the leather around the toe bed appears as if it will get scuffed up too easily. I’m disappointed that more manufacturers do not put something around the edge of the toe area to keep it from getting nicked and scraped. Also, as others have said, the ankle strap is uncomfortable