Customer Reviews New Balance MW813

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Rating Summmary:

933 total reviews

Review Breakdown:

63%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

8%1Rated 1 star out of 5

Customer Fit Survey:

91%"Felt true to size"

88%"Felt true to width"

82%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at New Balance
I have worn New Balance walking shoes size 11.5D for many years. They have always fit perfectly with little or no break-in. This pair is much too small. I did not immediately return them because I wore them for a day or two thinking they only required break-in, but all they did was make my feet ache. I cannot wear them and I cannot return them because the return policy says they must be in "new" condition and I tried to wear these for a couple of days.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Bought to replace worn out walking shoes but that's are not any better. Unbelievable that these shoes are pure junk, staying away from any and all New Balance products!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
a litter rough in my feet. not ease to walk I had better
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
If you thought the 813 would be a replacement for the 577 you FAILED. I loved my 577's, the 813 don't fit the same they are tight around the toes and the arch. The Velcro straps look like wings when you are wearing the shoes. they are uncomfortable to say the least.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
The size is not proper. I ordered 9.5 it was small, then ordered 10 and it was big. I wear 9.5 for all my shoes and never had this isse with big brands. Their customer service is also the worst.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
I have to return these shoes because of the safety issue. New balance should consider selling these shoes. It is too dangerous because these shoes were easily taken off. When I stepped down to cross the street, I fell down twice. The second time, the car almost hit me after falling down. I was disappointed with these dangerous shoes. Even I returned these shoes, I still didn't get any response from New balance, I am very disappointed with their customer care too.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Because of my foot issues I've only been able to wear the 928v3 Men's Walking Shoe. Apparently, it has been discontinued. Instead, I purchased the NB813 because, according to your website, it has very similar qualities. The 813 does not feel anything like the 928v3. It lacks the cushioning effect of the sole of the 928v3. I've wasted my money and would like a refund. I've resorted to returning to wearing old pairs of 928v3s.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Just for walking . But the show ripped apart after 2 weeks . So don't know if design or bad assembly
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Do not like the lenght of the straps they are to long and the tongue wants to slide down Liked the 577 better
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Returned them. The material was too stiff and hurt my husband's feet. He loved his old new balance sneakers and was very disappointed in these.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I bought the 813 on a suggestion of a friend. I am a big fan and long term buyer of the 990 series running shoes. Sorry, the 813, even though half the price of the 990, is uncomfortable as a walking shoe. It doesn't have the sophisticated comfort and support of the more expensive model I am used to. I won't be buying it again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Great stability but no cushioning. Not great for being on your feet a long time or for long walks.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
My husband needs these because he wears braces and these are the best fit. It would be wonderful if when he needed them we didn't have to wait 6 months to try to get them
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I think the shoe is very nice but it did not fit me. The MW813 is too wide in the heel and is way out of the SL-2 last specification, which calls for a narrow heel, which this shoe is built upon. The 8.5, 2E was too big, and the 8, 2E was too small. Also found the white model seem to fit better that the black model. The black had sizing consistency problems with some too big, and others too small. Some black shoes had one shoe bigger than the other shoe. I ended up returning or giving away whatever I had. It was very disappointing to me because I had a pair of MW811 and MW812 shoes that fit fine.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have being using NB 813 Rollbar for the last 20 years. I have noticed over the last 3 pairs,black or white how this product has become inferior to the original ones. The heels ware out faster than before. The soles blister up in 3 to 4 places on either shoe which causes the sound of air leaking out as you are walking. After approx 5 hours my left foot starts to tingle and fall asleep. This used to be a good American made product now they are made in Indonesia and you can feel and see the uppers are of inferior material. With in a month of wearing N B 813 one can see where the uppers will crack.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
too tight. sent back. (28 more characters are here.)
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Had to return. Was very narrow for a 6E shoe. Very tight in the sole as well.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Bought these for my son in black. He has been wearing black New Balance shoes for several years, so I purchased the size he usually wears. They didn't fit.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I tried these for work. After the second day I bought a pair if boots instead. These were not comfortable and don't breathe so wearing them isn't fun.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Choose a great pair of new balance sneakers i pick them up they felt heavy put them on work walking on them for 11 hours for 2 days after 2 days working on them I couldn't take them anymore they we're killing my feet I threw them away just a lost of my hard earned money
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I sent it to my dad as a Christmas gift, but it turns out this shoe is defective. As you can see in the attached picture, the left shoe shape is weird and not comfortable at all.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I buy from new balance all the time and I'm always satisfied with their sneakers. But this pair was so bad it caused severe pain to my feet. Don't know if it was a manufacturing defect or whatever it was.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I absolutely love these shoes, but I have to buy a new pair every 4-6 weeks because the glue on the soles wears out quickly.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I've bought this model ,813, many times. but this purchase is not the same quality. it's wider then the 4e shoes i've bought before, And it's got this annoying squeak when I walk.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Purchased for my father who has neuropathy and metatarsalgia. Didn't have to try them on to know that the stiff sole and lack of cushion made it a no-go.
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0 found this review helpful.

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