Customer Reviews The North Face Arctic Parka

Ordered online, received a worn coat that smelled of body odor in the armpits and fur collar smelled of heavy perfume. I returned in the mail the day after I got it, no exchange permitted. I am still waiting for my refund nearly 3 weeks later.

The jacket quality is really nice but there are a lot of feathers that come out. I didn't expect to see so much since the jacket is quite pricey. Also the top zipper part is so uncomfortable around the neck area. It's so stiff and hurts.

Not only did I not like the coat and retuned it, I've been waiting 5 weeks not for a refund and have yet to receive it and keep getting the runaround from customer service. When I went to pick up the coat, it was already dirty.. asked to switch it for a different one which they made Me go switch the coat (despite it being an in-store pick up and they gave me a dirty coat). The sizing is also off, the small was too tight (for sweaters underneath) and the medium was to loose and looked funny. The coat collects every single piece of dust. The hoodie isn't practical.

I choose the Women's Arctic parka based on rating for warmth, wind and water resistance. I was surprised to find I was cold at 30 degree temperatures. Comfort requires heavy down coat beneath.

The down feathers are constantly coming out and sticking to all of my clothes. Little fluffy pieces all the way to full feathers are coming through the lining. Cared for as directed, still happening.

Beautiful coat and would have loved to kept it, but Morth Fave needs petite sizes. Way too big!

The elastic band on the back is so unevenly sewn. The left side barely has any gathering while the right is pinched together. Makes the whole back of the coat look terrible and pulls to the right.

Velcro felt cheap for that kind of money being spent.

Purchased this online after looking at several parkas from different brands. DO NOT BUY this parka if you live in Canada. All the reviews on this site that give 5 stars seem to be from the USA...now how cold does it get in Florida or even New York or Michigan? I wore this outside today in -12 Celsius weather - considered a fairly "balmy" day for January in Winnipeg. There was no windchill or precipitation either! I froze outside while at a dog park. My chest was freezing. My arms were freezing. My 10-year old North puffer jacket is warmer than this parka. The hood is way too big and with the fake fur it hangs down my face and sides and I can barely see. Way too much fake fur. The neck is way too high and stiff. I am 5'7 and I've never experienced that high of a neck in any parka. The parka itself was a good fit for me around the waist. It didn't look that bad on me either, I like the style. I just need more WARMTH!! I guess I will have to spend $1000+ on a winter parka now - returning this one.

I was really excited to get this jacket as My husband has TNF winter jacket and his jacket is really warm and comfy to wear. Unfortunately not this jacket! I was wearing it outside at -2 degrees Celsius and I was cold. I was expecting more from this jacket especially after reading all the great reviews, very disappointed. This will be my first and last TNF jacket.

It looked like a nice coat. But a Van's beanie was sent instead. The discount code that was sent failed to resolve the issue since most of the sizes left are XS, XL & XXL.

I loved the jacket UNTIL I tried to wash it. Upon looking at the directions, I noticed a yellow tag that said, "this article contains second hand material, CONTENTS UNKNOWN." I washed it according to directions and it came out with the "down" all clumped, brown stains on the lining and it smelled like a wet bird. Literally unwearable. Loved the look - but definitely not the normal North Face quality. Disappointing!!!!

Sleeves running long and back looks weird tight, returned and still haven't received the refund.

I've owned a down-filled North Face parka for 15+ years that is *still* warmer than this coat. I recently upgraded to this coat for a birthday gift and have been incredibly disappointed with my purchase. I live in Michigan and am cold when wearing this coat even when it's 35 degrees out. I do not recommend buying this jacket for cold, frigid winters.

I do not appreciate companies Misleading consumers, all products using Faux Fur on this site are labeled in description or details yet this product fails to mention it uses real fur and omits that from ANY of the details. Yet when you look up this product elsewhere it is described as "Genuine fur". I do not support North Face after being misled like this.

Poor quality

I just received this parka and the bottom zip has been ripped off. I can't zip it up at all, and the teeth are also damaged. I did not expect this from its price. Returning IMMEDIATELY!! Very disappointed.

I had my North face Arctic jacket for years! Loved it and would always recommend it. I just ordered a new one and it has VELCRO instead of snaps on the inside. It catches and collects lint. The material has been changed to a lint catching material. It shows everything! Sadly I will be returning mine. Looks like North Face is starting to lack in quality. Bring back the old style!

Received this parka for Christmas last year and loved it, however, here we are almost a year later and the down inside the upper back section has disappeared. It's washed and dried per label instructions so I'm a little upset. For the price this is definitely not worth it if all it does is fall apart after a year.

This parka is monstrous. At least a size too big. There's no side pockets and the front bellows pockets have nothing to hold the flaps down (velcro, snaps etc).

I'm a a very dissatisfied customer as I purchased this jacket and it didn't fit according to size. I didn't liked it. I returned it to North Face two weeks from today and still haven't gotten the credit back to my account. I'm still waiting and would like to get my money back ASAP. Thank you Murett

Too small

It keeps warm but it attracts to lint , since I bought black color I can lint all over the coat ,every day I need to use remove the lint.

Very bed product, i am gonna return it, asap. So disappointing.

This parka really didn't work for me. It was shapeless, I just looked puffed-up. The arms are also weirdly short (although I am very average height, 5'4" & 145 lbs). Finally, the hat is a strange shape and doesn't cover my whole head. I had high hopes for this jacket. Very disappointed and will be returning.