Customer Reviews New Balance WW813

I guess I won't even try the 813's. i thought the 812's were a terrible replacement of the 811's. And i see the 813 are not made in the U S A like ALL the previous ones of this style.

I have a narrow foot and a really high arch. I typically use an insert for arch support in shoes that I wear for an extended period of time or if I'm going to do a lot of walking on a hard surface. These shoes seemed like they'd be comfortable for a normal foot, but they were not Narrow, despite my ordering them in Narrow. They slipped on my heel even though the length of the shoe was fine. The style was ok - I thought they looked a bit "puffy" on my foot and they aren't as sleek as the current trendy NB shoes.

I have purchased New Balance shoes since 1992, and have always been pleased with them; for me they ran true to size, and fit like a glove. Since not wanting to pay for the high price of the 928 sneakers, that always fit like a glove, I decided to go with the 813. They were comfortable, actually way too much because the width was overly wide (even with my orthotics) which was a surprise to me since the wide always fit perfect in all the other New Balance shoes that I have ever had. Ok, so I thought by tightening up the laces they would probably be ok; then I noticed after taking the shoe off the seam, on the inside right shoe, was sewn back about an inch. The other seams were sewn properly. Would this be a problem? Yes, because after time it would roll and cause a lump in the shoe. Another thing is the tongue is much shorter then is pictured, and felt quit awkward. I decided to return those and order the 928. So I ordered the 928, which I will review on that page. Shame on you, New Balance, your shoes have changed drastically and not for the good! I called customer service and had the most wonderful experience with a young man, I believe his name was Lance. He went way out of his way to take care of me. A huge thank you to him!

I am so upset that new balance has changed their extra wide sneakers. I have 3E foot and the 4E in this shoe is so narrow they hurt. Models 855 (the best ever!) and 856 were awesome. Plus they weren't frumpy looking. 857 runs less wide and I can't wear them very long. I kept them because I was desperate.

This shoe was not made in America and was Poor construction. I am returning and ordering new balance that is made in America

These were both too small. I wear a 101/2 in this type of shoe.