Customer Reviews KEEN Rivington CNX Criss-Cross
Write A ReviewRating Summmary:
79
79 total reviewsReview Breakdown:
39%5Rated 5 stars out of 5
24%4Rated 4 stars out of 5
22%3Rated 3 stars out of 5
9%2Rated 2 stars out of 5
6%1Rated 1 star out of 5
Customer Fit Survey:
54%"Felt true to size"
79%"Felt true to width"
51%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Very cute shoe, but... The 40 was too short, but fit well in width. the 41 was long enough but box like in fit. Have never experienced such a radical increase in width relative to length.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Nice sturdy shoe but not as flexible as I hoped. Plus the left side slipped a little in the heel and the right was too snug in the toe. Darn, hate to return, they are cute.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Overall cute style of shoe. I just bought them today and I like the strap support and my narrow heel stays in so far. It has only been one day but they don't seem to offer much cushion in the bottom and my feet hurt. I am a fan of minimalist shoes but I could use a little more cush!
Dorothy J, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I ordered these because I need shoes that are comfortable for walking, but a little more stylish than clunky sneakers. They are very cute but unfortunately, no arch support at all. I could feel my feet collapsing inward when I tried them on and walked around inside my home. Sad to send them back, but I just can't do shoes that aren't kind to my arches!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
Wish the elastic strap was adjustable, these dug into my foot. The leather was a little stiff but if I kept them I think it would have softened up.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
So close to good but heel is built too wide and is slipping off my foot. But I am pretty sure a size shorter will be too short. Good color, good everything except the heel, but am sending back!
I'd also recommend:
Clark, Birkenstock
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Sadly I am sending these back. They are cute and comfortable, except for the elastic which is too tight for me. I wish it was adjustable. The shoes also run large. I am 7½ and in Keens often order up due to their toe construction, but these in 7½ were very roomy - so much so that on my smaller foot I could see the toes and could almost get out of the shoes by curling the toes. Still, they felt comfortable and I do not mind roomy toe area. I would have kept them if not for very uncomfortable elastics which left red marks on the top of my feet after just a few minutes of indoor wear.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very cute and the soles are comfortable. The negative is that there is a seam inside that rubs against the top of both feet and cut into them. I don't know how to resolve this issue and haven't been able to wear them since the first time.
I'd also recommend:
Merrell
Lynn S, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
I love Keens and this pair fit well and looked cute. However, the front band on the right shoe was discolored to steel gray and the left band was dark charcoal. Must have been a quality control issue.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes were cute, but way too large even though marked as my size (5). I thought the straps across the top would help keep them on my feet, but that didn't work.
Emily H, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have difficult feet to fit because of large bunions and most ballet flats are very uncomfortable. These are no exception because they do indeed cut into my feet. I have kept them because they are just so cute I don't have many options when it comes to dressier shoes. I take a size 9 and found these to be true to fit.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was looking forward to these shoes. I have been wearing the leather Rivington, with the single wide elastic band across the instep, all winter -- nearly every day because they are so comfortable. This very similar model, but with narrow crossed elastic straps, will not stay on my narrow feet at all. I walk right out of them, even after adding extra insole material. These straps are not firm enough to cope with the sturdy sole, at least not for my narrow feet. Sadly they are going back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I always wear a 9 in Keens but the 9 was huge in this style. I literally couldn't keep it on my foot to even attempt to walk in it.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes I received do not look like the ones in the picture. Mine are missing the crossover straps, which I think will be essential to keeping these shoes on my feet. Also, one shoe is darker in color than the other. I feel that I received a defective pair.
Meg H, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My heel slips out, it's hard and overall just not a comfortable shoe. Disappointing because I like the look. I am returning this.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I've worn Keen for years - always a size nine - but these shoes are too big in a nine. Have to return them. I like them, just too big!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ugh, so sad. I have tons of Keen flats and love them -- could remove the insole and put in my orthotics. I was so excited to see these shoes -- super cute, perfect color -- but so disappointed in the fit. My usual 10.5 was too big, but the 10s have given me a blister on my little toe. Can't remove insoles, either. Soles are stiff and clunky, too. I wish I had not worn the 10s to work yesterday so I could return them. So sad.
Trish B, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is very cute. I wanted a casual shoe to wear during my commute. I found these soles too hard and uncomfortable as well as having sharp and stiff edges on the top. I would not buy them again nor would I recommend them.
Stacie P, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The insole and sole are not as cushioning as I've come to expect of Keen. Insole is not removable. Shoe opening edge is rough at the front of the foot, requiring socks for quite a while until things soften-up. But I have no interest in wearing socks with these shoes. They are going back.
I'd also recommend:
ahnu
Kate C, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a 1/2 size down and had to return because the heel was incredibly wide. The toe box was perfect. But I couldn't keep these from flipping up and down on my heel. Even with socks. And really, these are not shoes that are appropriate for socks!
I'd also recommend:
Jambu, Earth, Merrell, New Balance
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes look great in the photos but they did not work for me at all. The material is very hard so they feel very stiff on the foot. The size, at 8½, was a half size too big and I was not willing to try them a half size smaller so I am returning them.
Benna C, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were huge. Particularly around the toe box. I don't have narrow feet, but these were particularly egregious.
Kate, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is adorable but my foot was swimming in my usual size of 8.5 and so I ordered an 8 which was too small (top of big toes hit the end). This was my first try with Keens and it doesn't seem they are going to work for me. Too bad.
I'd also recommend:
Birkenstock
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love this item but it is too narrow/tight across the toebox. The gray is also kind of ugly rather than a cool charcoal.
M, Zappos Customer,
0 found this review helpful.