Customer Reviews Born Jem

I own several pairs of Born shoes/boots in size 11 and so I was really disappointed when I could not even get this bootie on my foot! I don't think my instep is particularly high, but even with the zipper, my foot was just wedged halfway into the bootie and I could not get my heel in. Otherwise, it is quite cute and would have been a fun addition to the shoe collection. The search continues.

These are cute and comfy! I ordered my normal size (7.5) and there is a ton of room in the toe box, but they are snug on the instep. (My feet are on the wider side of normal width.) They were uncomfortably tight for the first few hours, but have stretched enough over a couple days' wear to be perfect. I have stocky legs but they don't make my legs look like tree trunks, which is nice!

I initially ordered these boots in my usual size, 9.5, but they were too big once I got them on. For the reviewers who are saying these are hard to put on...loosen the buckle...that made all the difference. Anyway, I did exchange these for a size 9 and they fit perfectly. I love that Zappos gives you the option to exchange for some styles, another great customer service option! I got these boots because I usually wear heels, but I broke my foot and was told once I got out of my boot to stay below 2 inches. These have been really comfortable to walk around in and I haven't had any discomfort/pain. These are cute with straight/skinny jeans, dresses, and pretty much everything else I've tried. I would order them in another color, but I don't care for the shade offered other than black.

These shoes are exactly what I wanted for the fall. The color is more of a french (very warm) grey, not a brown; i's pretty true to the photo. I have sensitive/painful joints in my feet so I usually stick to Born for shoes I can be comfortable walking around in all day, and these do not disappoint. I walked 3 miles in them on the first day I wore them and was comfortable. No breaking in necessary! My shoe size is between an 8.5 and a 9. I ordered these in a 9 so that I could wear them with either light socks or heavy wool socks. The 9 is in fact perfect for both, so I would say they run true to size. My feet are also a little narrow and these fit well, so someone with a wide foot might have trouble.

These shoes are cute and comfortable, but I bought them four months ago and the heels are already completely destroyed. When I pay this much for a shoe from a good brand, I expect it to survive more than four months of wear. I don't even wear them every day -- they're in rotation with several other pairs of shoes and boots. And I don't walk exceptionally far in them. But the heels have worn through the rubber to the plastic and the plastic has worn down to the hollow interior. In just four months!

I ordered this in the grey and the taupe to sort out the color that was best for me. I tried on the grey and immediately fell in love - I am keeping that color. These are comfortable right out of the box. The padded footbed is divine. The only thing that I might be troubled with is that the toe box might be narrow for some. I am 57, 5'7" and 145 pounds, I wear a size 9 and ordered a size 9. This size accommodates thin socks and would be good without socks too I suppose. As someone else mentioned, unbuckle the strap to slide your foot in. I am sold on Born.

These boots are great. They fill so many of my wants for an ankle boot: terrific with skinny jeans, straight jeans, and skirts. I can't believe that I found a single pair of boots that are perfect for so many types of clothing! I did find that the size that fit me was a half-inch smaller than what I usually wear. In terms of color, I would say they are an olive brown, if that makes sense. They aren't gray or green, but they aren't what I typically think of as a true brown leather color either. This is not a bad thing (I happen to love the color), but I just wanted to mention it. For me, the only downside to these boots is the way the leather wears. They're made of that type of leather that scuffs very easily. My husband insists they looked great that way, but I tend to like leather that stays a bit more polished/shiny and consistently colored all over. After wearing the boots 2 times (for maybe 4-5 hrs each time), they looked like I'd owned them for 2 months. I'm not thrilled about that because I wanted them to look a bit nicer/dressier than they look with the scuffing.

Nice boot and of course the quality of Born. The style was more "western boot/cowboyish" than what I was looking for so I have returned it. It felt true to size and width and about the same arch support of any other Born shoe.

Comfy boots but don't get them wet at all. They only got a little wet walking to work one day. Ended up with basically water stains (white lines) all across the toe of these and now cannot even wear them. Bad quality. Looks almost as if it peeled off some coating or something that was on them.

Stylish and comfortable. Shoe can be worn with casual or more formal attire. Size chart is accurate. Great all around shoe.

Great boots. Very comfortable.

Love these shoes. Comfortable straight away. Order another pair of Borns within days

These are very nice boots. The only complaint I have with them is, the sides of the boots rub both medial and lateral side of the ankles. these seem to run wide(for me)

Great boots - cute and comfy. I wear them all the time, both with jeans and dress pants.

These shoes are exactly what I have been searching for. Cute with various styles of pant legs, either skinny jeans or a little wider pant too. They are super comfortable and have pretty decent traction too.

I'm usually between a 9.5 and a 10 but these definitely run a bit big and they still feel roomy in a 9.5. Looks great with skinny pant leg or bootcut. Heal hight is just right yet comfortable. Would buy again!

I normally wear size 8 1/2. I purchased this pair of boots in size 8 in taupe. They were very tight at first, but not uncomfortable. They became very comfortable after wearing them for a couple of weeks. When the black pair went on sale, I ordered a pair, also in size 8. I was surprised to find they were slightly loose right out of the box. And the shoes were slightly wider (both at the arch and at the ankle) compared to the taupe colored pair. These are beautiful and comfortable boots with good arch support. But I don't like to wear slightly loose boots, so I will return them. To me, slightly loose boots are like wearing flip flops in the summer, only heavier. I have to drag them when I walk. But these boots could definitely work for someone else.

I normally wear size 8 1/2 shoes. Based on other reviews' suggestion, I ordered size 8 in Taupe Oiled Suede. When I tried them on, they were tight. They felt too narrow for my feet. I was concerned. Since I wear boot cut jeans, the tip of the boots are the only part showing. I really like the way the boots looked when I wore them with jeans. I decided to take a chance and kept them. When I first started to wear them, they were tight. I wore thin socks with them. After wearing them for a few weeks, they became very comfortable. I could wear any type of socks with the boots. And I could wear them for the whole day. The Taupe Oiled Suede looked like well maintained aged leather boots when they first arrived. I liked the neutral color and the slightly distressed (rustic) look. After about a week of wearing them, they showed scratches and scuff marks. I rubbed neutral shoe cream onto the boots to get them back to the well maintained look.

Love these - this is my 2nd pair, I have wide feet and these fit great. No break in time - love them right out of the box.

I love these boots. They're beautiful and comfy right out of the box, no break in time.

Very comfortable boot! No breaking in needed!

So comfortable! Can wear them all day! And they look great!