Customer Reviews UGG Alena
Write A ReviewRating Summmary:
1219
1,219 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
74%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
Sort by:
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I returned these because the tie and bottom were rose pink and I thought they were tan/brownish. Not into the pink.
UGG F,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Not true to size
Charlie,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
uses:Lounging and for Slippers around the house
great look and warm
not great cushioning
Becca,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I normally wear a 7 or a 7 1/2, so I ordered an 8. Too tight on my left foot so I returned it and ordered a 9. Have not received the 9 yet but am thinking it may be too big. Too bad it does not come in half sizes.
Judy,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Used as home slipper -not comfortable, will be returning.
S2k4j,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Received for Christmas. Normally wear size 9, but these were too short and tight across top of foot. Could barely get my foot into the shoe. Have returned for size 10 and will update once I receive them. Love the pink; look good; can't wait to wear!
BrownEyes,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I use them as slipper, but they are going to need some break in time. I hope that I will make them a little wider with time. My suggestion is buy the next size from your regular size. If you have wide feet, you may be taking a risk even with the next size up. But, oh, are they warm!
JJ,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Good slippers but they are a size too small compared to the boots.
BV,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wonderful gold color but very very tight fit. I get a size bigger usually and in these I should have gotten TWO sizes bigger! I wore them in the hope they would smash down and fit my foot but so far no good. And now I can't send them back. :-(
Gloria M, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are cute, but would look ridiculous with the sides down. The critical flaw is that the tongue is too short, so if you were to leave the house in them, and you live someplace cold, you'd need to wear them with socks, which seems pointless. Despite this, they are really really comfortable for wearing around the house. But I needed something that I could run errands in, and these are not it.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love the color, but this 10B is way too snug to keep. Ugg boots in a 10B are almost too big. Confusing sizing! Would like to keep, but will be returning these.
Barbara B, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is a very attractive slipper but just like another UGG slipper that I ordered, it slips off my heel with each step. They both seemed snug enough when standing still but again, considering what they cost are just not worth the aggravation. I think that Uggs and I were not meant to be together. I wish I could find another product that fit like the old ones I had that were much cheaper an did not do that. I am batting zero here.
Nona C, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the Alenas, after reading the reviews I decided not to size up as the Ugg size 8 has always been to large for me in all of the boot styles. Once I received them, I knew right away that they were not going to fit. The width is narrow along the top of the foot making it hard to slide into. I am exchanging them for the size 8 now, judging by the 7 I may even need a size 9 in these.
I'd also recommend:
Bearpaw, EMU, Pajar
Stacy, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Received first pair for Christmas 2013. Within a week the stitching on the top on one of the slippers came undone. Sippers were returned as defective and received a replacement pair (same style) within a week. Once again within a week the stitching came undone on both slippers. I spoke to a person in customer service who said he was not aware of that issue in this particular style, so I will return this pair as defective and reorder the same style.
BJ,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Very cute slipper, really more like a bootie. Looks best if you do not fold down the sides. Shoe fits true to size. I originally ordered a size 9 but had to exchange for a size 10. Received my exchange (it took a lot longer than I expected for an exchange, over 3 weeks) and on the first wear one of the slippers thread came unraveled. Ended up returning, really wanted to love these shoes!
Ugg L,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG US
I have several different styles of Ugg's, from flip flops to slippers and I've enjoyed them all. This is the first pair that I've purchased that run so narrow! I really like the style though, so I'm hoping I can stretch them, fingers crossed.
Kim8,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit and size is not at all even correct! Ugg, you most definitely have the sizing of your slippers off by not only a size or two and now possibly even three. This is my 3rd pair that’s on the way now. I’ve always worn a size 8- always. The size 8 was so small I couldn’t even fit my foot into the slipper. So, I had to send back and got a size 9 and that even felt smaller than the 8 if that’s even possible? I’ve sent that pair back and now have a size 10 on the way.... Third time is a charm ;) I love the style, but I can tell there not a lot of support. I just want something to keep my feet warm and that’s what Uggs do regardless.
I'd also recommend:
I’ve only worn Uggs but will be looking for another brand if the size 10 are small.
Nicole, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit was ok. I am a 6-1/2 and tried a 7. I thought it wasn’t what I was looking for and trying to replace. I felt it was too tight and if I went bigger, it would slip off.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wear a 5 or 6 shoe. Both these sizes were tight on my foot - they are especially narrow. So both sizes were returned - and I really wanted them.....
Cathie, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Very disappointed with the sizing and everything to do with this slipper. Wanted something new and cozy for my coronavirus quarantine. These were so small and just not what I expected quality wise from UGG. I can’t leave my house now to drop off at UPS. I know I have 365 to send them back and I should have read the other reviews. My bad.
Boom, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Stitching came apart after wearing 3 times. Poor quality
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG
Usually love Ugg products. This was my first time ordering a pair online and I was a bit disappointed with the quality when I received them in the mail. The slippers were a bit discolored and there was a big scratch right on the front of the slipper. I'm hoping this was just a mistake and I will receive a better quality pair in the exchange. Once I receive a new pair in the mail that will ultimately determine my recommendation and rating. Will update my review once I have the new pair of slippers.
Kris,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG
The used was real stiff, to flexible.
Popsiepoo,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG
When I first got these I absolutely loved them! They were really warm, really comfortable and very cute... however, after only having them for 5 months they started to fall apart... the stitching was starting to ravel and the soles actually ripped a whole threw the front of the shoe on both feet! I have 7 other pairs of uggs and I never had this happen before these and with them being as expensive as they are they should last more then 5 months
Kim,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
I believe I've made my point.
Pjmiowa,
0 found this review helpful.