Customer Reviews Gentle Souls by Kenneth Cole Lily Moon
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104
104 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
15%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
0%1Rated 1 star out of 5
Customer Fit Survey:
79%"Felt true to size"
90%"Felt true to width"
72%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Love these shoes! I have bunions and neuromas on both feet, as well as other foot issues. I don't mind paying more for shoes that don't hurt anywhere and that look beautiful. These shoes are feminine and pretty, don't look clunky, and they don't hurt anywhere! Plus they cover my cracking heels, and barely any toenail shows, so I don't need a pedicure every time want to wear them.
Karlie H, Zappos Customer,
13 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Cute style but the toe opening rubbed against one of my toes and it I thought with time it would be irritating. They seemed slightly big but not sure an 8.5 would fit.
Anonymous, Zappos Customer,
4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is a very comfortable and graceful shoe. I purchased it in the black nubuck and the graphite leather. I've received compliments and enjoy wearing the shoe...does well with both skirts/dresses or pants.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Love-love-love these shoes! I discovered them on another website and have been searching for this shoe for quite some time! I have tiny feet (size 5B) and it is always a challenge to find shoes that fit me. Luckily, I was able to snag these in size 5.5B in the black suede here on Zappos, and they were on sale! Whoo-hoo! After I received them, I couldn't wait to try them on and they fit true to size! I am so-so happy and there was no break-in period before they felt comfy! These shoes will go with everything, from skirts and dresses for work, to jeans on the weekend! Grab them while you can!
Cara H, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I bought these sandals because I bought the Gentle Souls Break My Heart gladiator sandals last spring and I wore them all summer long because they were so stylish and comfortable. The Lily Moons are very sophisticated and lady-like and look great with skinny jeans or dresses and skirts. As with my other Gentle Souls I bought them a half size smaller than my regular shoe size as this brand tends to run on the large size and the shoes really break in well and conform to your feet.
I'd also recommend:
Corso Como
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is such a beautiful shoe that I was very sorry to have to return. The ball of foot is a little hard underneath and there is little arch support. For the price, I expected more, but if you don't have sensitive feet, you might be fine with these.
I'd also recommend:
taryn rose, david tate
Barbara B, Zappos Customer,
2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
This is too old looking for me. I wore them for a day and discovered that I didn't like them so am not able to return them. There is no shape or style to them in my opinion.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Wore them in NYC for the first outing and they were museum comfortable. Cute too.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These shoes are so beautiful and fairy like. They appear so fragile but are remarkably durable. I can walk for hours in them and never think of my feet. I am very pleasantly surprised. Gentle Souls is a lifesaver for people with feet like mine (bunions). I can't recommend these shoes enough. They are gorgeous!
June M, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I've never had a pair of shoes more comfortable on the first day, and I think they're totally cute. I came home and wanted to order them in other colors but my size is sold out completely.
Georgy, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Love how good they feel! I’d love it if the strap had more holes for the buckle fastener to go through. The only reason I didn’t give them 5 stars in comfort is because there’s not enough arch support. But the leather feels wonderful!
Shakeh, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
These shoes are super comfortable and very attractive. The teal goes with a wide range of summer colors and add interest.
I'd also recommend:
Pinkolinos, Clarks, Seychelles
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
This is a beautiful teal blue which looks just like photo! The leather is so soft n deerskin lining is a really luxurious touch. I normally wear 5½ or 6 but 5½ was just a bit too snug for me. I hope the 6 works out because I cannot wait to wear these beauties! I only wish they had a little more of heel and arch support.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Love the shoes, love the brand, but the leather insole is not glued down, making the shoe uncomfortable. Also where is the arch support Gentle Souls is known for? Quality control issue?
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
THe size and fit is excellent. The cushiony leather footbed feels excellent and comfortable on my feet. did not want to take them off!
I'd also recommend:
Aetrex, Hoka (for knee, feet problems), Gentle souls,
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I've wanted these little heels for over 7 years but could never justify shelling out the cash to buy them. However! They recently went on sale when I was just thinking about them and I knew I had to pull the cord. THEY'RE SO WORTH IT! People will say these are grandma shoes, but I like to think of them as elegant and even vintage-y. They're super comfortable (as to be expected of this line), and I doubt I would complain about any pain by the end of the day. The style and design are well thought out and detailed (there's an adorable peep hole for the back of your foot). I'm glad the holes in the front are just small enough to show skin but not everything, as I need a pedicure.. Overall super dainty and adorable little heel that looks just perfect with everything! I would 100% buy again.
Bon, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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These are some of my favorite shoes I’ve had over the past few years. I’m overweight and flat footed so wearing heels isn’t really feasible for me. I love wearing them with work dresses and ankle slacks. I eventually had to throw them away after a year or so because I had a mold problem in my closet and they got really covered. If you live in a humid climate, be careful how and where you store them. I plan on repurchasing in the next 6 months.
Shakeh, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love these shoes! I bought them to wear to a wedding. Note: due to foot surgery on my left foot, I could only wear the right shoe (so far). The fit is excellent for my narrow heel and wide forefoot. The cushioning was great. I wore these all day and into the night, and even danced, with my pretty shoe on the right and my orthopedic boot on the left. The small heel was a perfect match in height for the ortho boot, and will still be just right when I’m able to wear both shoes together. These are beautiful, elegant shoes, they look and feel expensive and are worth every penny. One small gripe is the fastener is difficult. Sit near a bright light so you can see what you’re doing. Other than that, take a chance on these lovely heels!
Gemmygal, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So comfortable I could wear them every day. Excellent footbed padding and just the right amount of wedge height.
Tahni, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So comfy! This is a shoe you can wear out of the box. Not even a hint of a blister. I could have worn them for more than 12 hours.
Erin, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Very comfortable right out of the box. Highly recommend.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I’m 72, wear an 8 1/2 wide, and am on my second pair. Love these shoes! I travel internationally and they are comfortable and can go dressy or casual. Good for walking on uneven pavement. Love these shoes and thinking about getting a third pair before they stop making them.
I'd also recommend:
Naturalizer
Linda, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Most comfortable shoe ever. Goes with everything - casual to dressy. Love them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Comfortable shoes. Great to wear with a bridesmaids dress.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These Lily Moons are great! I own the black and now the gold. They go day to night and in between. Love them! As mentioned, they are a little tough to buckle but so worth the effort.
Anonymous, Zappos Customer,
0 found this review helpful.