Customer Reviews Mephisto Helen

Write A Review

Rating Summmary:

792 total reviews

Review Breakdown:

87%5Rated 5 stars out of 5

8%4Rated 4 stars out of 5

3%3Rated 3 stars out of 5

1%2Rated 2 stars out of 5

1%1Rated 1 star out of 5

Customer Fit Survey:

79%"Felt true to size"

88%"Felt true to width"

91%"Excellent arch support"

Additional Reviews

Sort by:
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great support - These shoes feel wonderful!! They really conform to your feet well.
I'd also recommend:
Merrells
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Keeps eating my feet! My Mephisto Helens are really comfy, but the toe piece has eaten a hole in my big toe 2 times in the past 2 months! When it happened the first time I wore them, I thought it was a break in thing ... but when it happened again, I was frustrated. I love Mephisto shoes but I regret getting the Helen. I should have purchased the Heidi!
I'd also recommend:
Naot
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These sandals are very comfortable. Good arch support. The gold metallic leather is a little stiff. I am very glad I got them. They go with everything.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am usually an 8, but had to return mine for a 9. Overall look is cute. I don't consider myself to have a wide foot, but this shoe fits a little narrow. My last 2 toes hit the lip of the side. But overall, I think they are comfy and stylish. I chose the khaki and love the color!
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
I have worn a pair of white mountain sandals in this style to bits and couldn't find a replacement anywhere. I wear a 36 in the Birkenstocks but the mephisto sizing and other reviews said the mephisto runs a bit large and stretches so I got the 35 I then adjusted the instep buckle and walked around the carpet. they felt snug and had more instep/arch support than I get from the birkis. they felt different, but nice. Tried them the next day indoors and then said, ok they'll do. The suede is slowly giving more and the sandal is very well made.
I'd also recommend:
Birkenstock
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Give it a try - I have worn a pair of white mountain sandals in this style to bits and couldn't find a replacement anywhere. I wear a 36 in the Birkenstocks but the mephisto sizing and other reviews said the mephisto runs a bit large and stretches so I got the 35.(i also didn't want to pay $100 for the shoes and the sale price was only in 35) I got these in the mail, tried them on at the PO counter and thought OH TOO tight. I then adjusted the instep buckle and walked around the carpet. they felt snug and had more instep/arch support than I get from the birkis. they felt different, but nice. Tried them the next day indoors and then said, ok they'll do. The suede is slowly giving more and the sandal is very well-made.
I'd also recommend:
Birkenstock
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Mephisto Helen - Thanks to the Zappo terrific customer service I was able to buy a pair of Mephisto sandals. It took a lot of effort however, as I had to send back 3 pairs and am keeping the 4th. I know my size but all the different colors (red waxy leather, red patent leather, camel waxy leather and light beige nubuck fit differently in the same size. They were either made in France or in Portugal so that might account for the irregularity. I am keeping the best of the bunch but still find the piece between the toes on one foot digs in. I love the look though, and am glad I was able to return the others easily.
I'd also recommend:
Clarks and Birkenstocks
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Funky and comfy - Helen is a great shoe. I am a long time Birk fan and find that the Mephistos are more supportive--and I was psyched to finf them in fashion forward colors. I got the silver and they are hot--people are stopping me on the street and asking me where I got them. I originally tried on the pink and I have to admit that the pink was more comfortable. The leather on the silver is very hard, I think because it's the way it was dyed, and they take a bit to break in. I love them and recommed them to anyone.
I'd also recommend:
birkenstock
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Bought for walking - Ordered these shoes at the suggestion of a friend and love the look and feel. Did take a few times to comform to my foot but wear them all the time now.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
I was looking for a comfortable walking shoe that wasn't ugly and clunky looking. This shoe fit the bill. I have a slightly wider foot (usually wear a D) and a high arch. The shoe has good arch support but is a wee bit narrow so my wide foot is a little snug. But otherwise it's great. And I think it's very cute.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
I just bought this sandal and it is so comfortable. I am a 7 1/2 B and a 7 fits perfectly. I have painful heels and this is just wonderful. I have not hiked the mountains with them, but I feel I could wear them forever. Worth the money.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Gorgeous color, but the patent has a cheap plastic feel. It is rough around the edges, and in between the toes too. Not sure they're worth it if they're scratchy on the feet. On the bright side, they have the comfortable Mephisto footbed.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought two of these sandals, one in gold, one in black patent. The shoe comfort was good overall however the black patent was stiff and I had blisters at top of foot after wearing them only 2 hours. The gold sandal gave me no issues after a full day of wear. Arch support is very good for plantar fasciitis sufferers.
I'd also recommend:
dansko, naot
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Sadly, this shoe was too narrow for my foot. I wear a M width, but my foot overhung and the strap wouldn't buckle loose enough. Can't figure it out but I had to return the shoe. Nice looking shoe and I wish it had fit.
I'd also recommend:
birkenstock, naot
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoes are well constructed with good arch support, but a major flaw is that the underside of the leather is so rough that I couldn't wear them without cutting my feet. Had to take them to a shoemaker to rectify it.
I'd also recommend:
Naot
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes are very comfortable and do offer a lot of support. However the backs of both of my shoes are falling apart and I have taken great care of these shoes. For the price of these shoes this is very disappointing.
I'd also recommend:
dansko
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am usually a 41 in Mephisto and these did feel a tad narrow but not enough to get the 42. The foot bed is amazing and the shoe felt great when I first put them on. The black Straccato leather was so thin and hard that after an hour of walking around the house, it was cutting into the tops of my toes! I couldn't believe it was happening and it took 2 days for the red marks to heal. I love Mephisto and and have no problem spending the money on them. I don't usually wear thong sandals and had been concerned about the between the toe area, but that was fine! Perhaps the Nubuck would have been better. I really wanted to love these shoes but unfortunately I had to return them. Zappos customer service is by far the best in the industry!
I'd also recommend:
Dansko, Pikolinos
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
I love Zappos. So fast, easy to order, and just as easy to return. I found this shoe to be too short and not quite wide enough. Also, the box and shoes smelled very perfume/deodorized! Maybe the mfg treats their shoes with an air freshener. I thought that was strange.
I'd also recommend:
easy spirit, propet, munroe
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have two pairs of "Helen". The footbed and arch support are comfortable; however, the patent leather and "hard" leather uppers are very stiff and uncomfortable. The thongs are irritating between my toes. The nubuck leather is very comfortable. I would buy the nubuck again, but I love Naot sandals so much more. If you have a choice, buy Naot sandals! They cost a little less and are wonderful.
I'd also recommend:
Naot
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered three new Helen sandals. I love the colors but the arch support is half the height of the Helen Style sandals that I bought in 2005. The new footbed does not provide the orthotic support that I require for my high arches. Also,the placement of the leather straps were not the same across the three sandals so there may be a decrease in quality control. I am also sadden to say that though I have depended on my Mephisto Helen sandals I will have to seek an alternative with a higher arch support to wear a shoe without my custom orthotics.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered my third pair of Helens from Zappos, the other two being about three to four years old and still going strong. The problem is that Mephisto have seriously changed the arch support in this shoe over the years! With the new Helen design, my arches fall within half a day (I have high arches and slender feet - a perfect fit for the original Helen of a few years ago). They are quite uncomfortable compared to my old Helens. Even side by side, the arch is clearly much taller on the old ones - the whole footbed looks different. I miss the old support and though I wear my new ones, I wish I could buy many more pairs from 2004. They were squishy, supportive, and perfect, while the newer version is hard with flatter arch support. Sadly, I need to move on to another brand of sandals...
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
I bought these shoes because everyone who has them loves them. I also have plantar fasciitis and these shoes are supposed to be good for me. While I look for other shoes to replace my current assortment I bought the Mephisto Helen in a happy orange struzzo color. They are just o.k...I like that they are on the slim side compared to other orthopedic shoes, but the styling is rather "manly". They are comfortable, but I do not like the raised edges in the toe area, as my foot slips forward sometimes and goes over the hard edge. If only the manufacturer would raise the heel, give it a sexier shape, and thin out the straps, we would be in business.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
When I ordered this shoe, it was suggested to order a size larger. I am usually a 39 but ordered the 40. I did not need the 40 in the length, but it was narrow and especially did not fit my left foot which is wider than my right due to past fracture. The right was more comfortable but even that did not feel right, partly due to the combination of the straps.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not as comfortable as I hoped - I love the look of this sandal. The comfort was another story. The area where your big toe goes cut into the skin after only a few minutes. I think they would soften up, but I need to wear them now for vacation. The smooth leather looked like it would scratch easily. I will be returning these for a different pair. The sizing was as was described--need to size up. Thanks Zappos for your quick service, as always.!
I'd also recommend:
Naot
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs NarrowRuns Wide
Disappointed - I am very disappointed in Mephisto. The leather is tough and it makes a blister on my two big toes. The arch is wrong and I am sending them back. They are not manufactured in France any longer. Helen are made in Haiti. I have 5 pair of Helens and these do not come close to their comfort. I will not order them again.
,
0 found this review helpful.

Join Our List, Get 10% Off

Sign up for Zappos emails—new subscribers get 10% off a future order!* Plus, get early access to sales, coupons, and more. (One code per email address.)