Customer Reviews Jack Rogers Jacks Flat Sandal

I bought these sandals and LOVED them! I only wore them 4 times. I was at work walking and the right side strap of the shoe broke, I was very unhappy. I will not buy this again :(

The narrowness of this shoe is insane it's 3 fingers width.

I got these because they are so cute and versatile, but I had them on for four hours when the sole split on both sandals. It's not a solid stitched piece of leather, but two thin ones glued together. Very disappointing.

I am a long time lover of Jack Rogers sandals. I think they are a great sandal that can be dressed up or down. I have owned four pairs over the past 15 years. My first pair lasted forever until I literally wore a hole into them. My next three? Not so much. Very disappointed in the decline in quality and for the price, I find it pretty disappointing that the heel on the last three pairs of sandals from JR that I've owned have fallen off. Probably because they're cheaply made and attached with glue. (See pictures below.) I wore these sandals probably 4 times. I'll certainly glue the heel back on myself, but I won't be buying from Jack Rogers again. For the money, I can find a quality made sandal elsewhere.

Love these shoes! At first I was worried that they would be too tight, but they most definitely stretched out. Very comfortable and cute. I love the color - not too flashy.

This is my first pair of Jack Flats. Was quite excited to receive them and break them in! After wearing them out the first day and looking at them often to admire, I noticed that my shoes didn't quite look right. The corners have been cut off from the heels on both shoes. This cut is noticeable from the side and makes them look sloppy/worn down. Also, the soles are more of a whitewashed sandy color rather than the cognac color pictured online. While the sandy color is fine, it just is not what I was expecting or hoping for. The cut corners was a big enough deal for me to reach out to customer service about an exchange thinking it was a quality control error. I am unable to exchange them as I had already worn them outside. Also, it seems that an exchange would not solve the corner problem due to this being the way the shoes are currently being made. From customer service: "I have looked into your order and it looks like the pair your received is correct. At this time, some of our styles are made with the corners of the heels going down on an angle, like the ones you received." All in all, they are still lovely sandals and fit nicely. I am usually an 8 and that size is perfect. I will be wearing them all summer! Just wanted to share pictures so others know what to expect and aren't disappointed.