Customer Reviews The North Face Osito Jacket

This is a very soft jacket! I originally ordered a medium, and it was too big. A small fits perfectly, and I can put a light sweater underneath. I am 5'2 and about 130.

Bought the Jacket for my daughter in law for Christmas. She is a size 2 so I ordered x-small. It fit her perfect. Wanted one for myself so will probably get it soon.

I love how cozy this jacket feels. It's perfect for a cool day. I did take some advice from another review and ordered a size bigger than I normally wear, and it was the right decision. I usually wear a medium, and the large fits perfectly.

I love my Parasol Pink fleece! I had a totally different experience than most reviewers, though. I needed a smaller size than usual. Look at the models. See how they look cuter when the jacket is fitted? That's how a smaller size fits. The models that look boxy are wearing the correct size. I am 5'4", 135, and the small fits perfectly.

Fantastic customer service! Had ordered wrong style and they expressed correct one and handled return with ease! Starting my shopping here next time! Plus...daughter loves the jacket!

Great jacket. Very soft, but wash before wearing. The first time I wore this jacket I had fuzz all over the place. It is very light so it won't keep you warm on the cold days. Runs small. I first purchased a medium, had to return it for a large.

I purchased this jacket for my wife for Christmas. She loved it. She likes it so much she want another one in a different color. Also looks great on her,

This is the softest item in my wardrobe. I feel like I am wearing comfortable pajamas whenever I have this jacket on. It is a great middle weight jacket when it is not cold enough for my North Face Summit Series coat. The only downfall with this jacket is it sheds a lot! It leaves pink fuzz on my shirt, jeans, etc. That is not a big problem, but my husband has warned me not to hang it near anything of his in the coat closet. The Parasol Pink color is beautiful. In a house of boys, I embrace pink, but this pink is my favorite - upbeat, bright, but not obnoxious. I originally bought this jacket to wear to and from the gym, but it is too pretty to get sweaty!

This jacket is very cozy and warm. I love wearing it inside and outside. Everyone compliments me.

This jacket is very cute, comfortable, and warm. It is definitely orange, not juicy red as advertised, fyi. The only problem (and it's just a peeve) is that it sheds like crazy! And if I carry a bag with me, it tends to rub the fuzz off even more, and mat the coat itself. So definitely fashionable, not sure about the practical (so only 4 stars overall)...

I've had this jacket for 2 seasons now. Overall, I do like it. It's warmer than it seems it should be. My big complaint is that the fleece flattened where my seatbelt hits. I was thinking this was a fluke, but I have a pullover Osito which I wore once while driving and it already started to flatten too. Very disappointing.

Okay, the jacket is super cozy and feels like a fashionable blanket, but...it sheds worse than a dog in spring. I had orange (the color I purchased) on my clothes, in my hair and eyes,, in the car on my seatbelt, and everywhere. It was a pain. I have washed it 3 times and it's getting better, but not finished shedding yet. Ugh!

I would not buy a North Face Osito Jacket ever again. When I take the jacket off, any shirt I wear under it is coated in a layer of black fuzz. For the price, I expected much better quality. I gave it one star in the rating, because zero was not a choice. Columbia fleece jackets for 1/3 the cost lasted years for me and did not disintegrate with each wearing! Do not buy this North Face.

I absolutely love this jacket! I have it in black as well. If you would like a more fitted look, I suggest you buy your normal size. If you want more room, go up a size. This jacket is worth every penny, ladies!

Love this coat. I had it in purple and got this new color. I always get compliments on both coats. Very warm and cozy.

I love this very soft jacket for indoors or out. I usually wear a Small, but purchased a Medium based on other reviews. Even the medium is almost a little tight in the wrist band. Overall, the medium fits, and I am very happy.

The customer service was excellent! The rep was very helpful and proactive by offering VIP account status to me. The item was exactly as described and I had the item the very next day! Couldn't be happier with Zappos!

I love this coat. I ordered a XL. I usually wear a large but when I ordered it the customer service person help me make my choice. He felt it run a little small. I'm glad I ordered the XL. All of my friends love it. Its so soft and warm. I ordered the margenta and its a pretty color.

I love this North Face jacket--fuzzy and soft. It is really warm and fits true to size. Best thing, ordered it at 2:00 p.m. an received it by 11:30 the next morning! Free!

I love this jacket! I live in Seattle and this makes the perfect insulating layer under my raincoat. The jacket is super soft and warmer than I expected. The fit is pretty boxy. I ordered the small and extra small, since I was not sure which size to order (I am 5'3", 120 pounds). The extra small actually fit better in the torso and arms (although the sleeves on the extra small are shorter). But the X-Small was bit tight at the hem. I ended up sticking with the small and I am very happy with it. The green color is beautiful. It is highly recommended!

Love this jacket. I have gotten many compliments as well. Hope to get another color. I normally wear a small, but I ordered a medium, fits great! Thanks again.

Had to exchange the jacket for a bigger size for my daughter. Customer service was wonderful and kept me informed as to when the right size was back in stock. Very helpful! Daughter loves the jacket and I loved the experience! Love Zappos!

My daughter loves it. All her friends want one now. The service was great and quick. Free shipping, and on returns, was the icing on the cake. The shipping and Zappos rep was the reason I shopped there.

I bought this for my daughter. She's 5'2. Size MD worked perfect. Super soft, coral color is beautiful.

My daughter got this jacket for Christmas. She wears it to school every day! She loves the fit and how comfortable it is. No complaints, would purchase again.