Customer Reviews Reef Smoothy

I bought Reef Smoothy sandals around 1997 and again 2008. Each pair lasted about 11 years. They were comfortable and looked good. I was a happy customer. So when the second pair wore out I decided to buy another pair. The pair I just bought (Vintage Blue color) look about the same (except for the brand stamp on the heel area which I could do without), but they are harder on both the top and the bottom. For my older feet, which have less fleshy padding under the bones of the balls of my feet than they used to, this is somewhere between uncomfortable and painful. Worse, the soles are stiffer than the previous design. When I walk, and my heel rises, and my foot bends at the ball, this naturally puts pressure on the strap to raise the rear of the sole. Since the sole is stiff it puts more pressure on the strap which abrades the skin on the outer side of my foot. I tried using my hands to manually flex the soles a couple hundred times, which (conceivably) may have reduced the stiffness slightly, but not enough yet. So far, if I am wearing them for more than a short time, I need to wear toe socks to protect my skin. This is not good. I wrote to Reef twice about this, asking if there might be any remedy, and after several weeks have not received any reply. So, strike one for customer service. Reef, if you are listening, please bring back the old design and materials.

Flip flop shoes are cushy comfort. My right foot strap was shipped to0 long. Consequently the right shoe slips when walking. Also, the right shoe arch supports flattens quickly soon after use. Does REEF have a comfortable foot bed flip flop with a stronger arch support?

I've been buying reefs for years, but they've become increasingly smaller and narrower. I wear a women's size 9 but the women's are now to narrow for me to wear so i ordered men's. Normally men's sizes run 2 sizes larger than women's. Because of all the comments about these running small, i ordered a size 8 and they are just barely big enough. It's safe to say these run 2 sizes small. I think I'm giving up on reef's

I've worn Reefs for over 15 years but haven't purchased a new pair in a couple of years. What happened to the sizing? I've always worn size 12 (as I do in all shoes I own) and ordered a size 12. This pair of Reef's is easily a 1/2 size smaller than any Reef I've ever owned.

I have purchased several pair of the smoothy, I wear a size 10. That was my first pair. The next couple of pairs were size 11. I just purchased another size 11 and they felt small. I compared them to my last pair of size 11 and they are 1/2 inch shorter and 1/4 inch thinner. Sorry Reef this will be my last pair.

I wanted 2 pairs of size 14 black Smoothies. You were out of them. I kept checking the site and finally saw one pair available. I ordered them. When I got them, there were actually smaller than my size 13's by a physical measurement. I called customer service. They said to use the free slip and return them. I explained that takes my time, my travel to the post office and then no shoes but I agreed. I then went to the chat on website and explained my situation. That person agreed to give me a $10 credit towards another pair and admitted that REEF had some sizing issues with that product. I decided to keep my small than 13 size since I needed something. I still want my two size 14 Black Smoothies....!! What's the problem, where are they!!

Size was small for an 11. I own two other pairs of Reef flip flops that I bought a few years ago. Those fit great, but these were about one size too small.

The shoes are really comfortable. I bought a pair last year and they wore out so I went to find a new pair this year. Unfortunately, they changed the design to include the braid pattern and now I seriously wonder if these are men's shoes.

I have been a life-long fan of Reefs! I love everything about them! I wanted to buy my awesome boyfriend a pair of all-black smoothies for no particular reason. He usually wears a size 12. When I got the flips, however, they were a bit too narrow, and a tad too tight! I was super bummed. I thought I would send them back, and go with the next size larger (a size 13) but doing returns via mail/internet/with return postage etcetera is such a hassle. Next time, I'll opt for the larger size when ordering for a guy.

What a disappointment! I have owned 3 pairs previously that fit perfect. The sizes are WAY off. Will not buy again.

I have been wearing smoothies for all my life and love them. For some reason I can't find them in shops anymore and they seem narrower. Also the straps do not seem as thick as before. 40 plus years! Hope your not phasing them out! ?

These flip flops became unusable after leaving them in the sun. Curled up and became unwearable. Disappointing because now they don't fit.

I wear a 9 ut line to wear flips large so ordered a 10. Too small! There should really to some guidance that these run two sizes small.

Wore 11 all my life ordered 11 this time ended up women size 9 had to reorder 13 to get men's 11 y'all shouldn't have changed now going to rainbows

Sorry but i had to return these as they were to small

I started wearing the SMOOTHY approx. 25+ years ago and it WAS thee premier flip-flop. It has descended into oblivion and is not even a reasonable facsimile of its former self. The consistency of the cushioning was exquisite and top-of-the-line, didn't squish down in a month like the Teva Mush does now, and you got PLENTY of mileage out of them. Today they're virtually hard as a rock and the quality is gone. I've tried a few of their other models and from what I see, Reef is going to make these back end heavy sandals until they're out of business and they're going to be sitting around wondering why....because you don't listen.

Sorry too big and wore them - cannot return bummer ' wish I could