Customer Reviews The North Face Jester

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Rating Summmary:

2,592 total reviews
The North Face Jester

Review Breakdown:

82%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

2%3Rated 3 stars out of 5

1%2Rated 2 stars out of 5

1%1Rated 1 star out of 5

Customer Fit Survey:

100%"Felt true to size"

100%"Felt true to width"

50%"Excellent arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Needed a new bag since my chrome bag was causing discomfort. I saw everyone on campus with one. Looked cute and comfortable. Perfect size. Just gets heavy quickly. I got bruises on my shoulders from it weighing down. It keeps falling over. It's super annoying. I would return it but I plan on using it for small trips.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I have an old Jester 2 that recently has become very holey. I used my Jester 2 all the time and absolutely loved it. I really dislike the new model, it's very bulky and does not have enough compartments and pockets inside (much less than the previous models). I've returned both the new Jester that I bought and the Recon and am still in the hunt for another backpack. I wish that North Face allowed people the option of still purchasing the old Jester 2 or Jester 1.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I recently just bought this backpack for the new school year. I was really excited to use it, but it doesn't fit all of my stuff! Plus, the bag is pretty heavy for the amount of space.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I love the book bag. My only issue is the fact I've not even had it a week and the straps have begun to tear already.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I loved the look and style of these backpacks. However, when mine came in the mail, the organizer panel was in the main compartment facing the laptop sleeve. So if you are to unzip that part all the way, everything will fall out of the slots. And it is completely backwards from the pictures shown on this website. I called NF and they sent me a new one. The new one was the same way. After doing further internet research, it seems like that is how the Jester is made now. I don't know if it's intentional or a mistake, but either way, it's WRONG! The organizer panel should not be in the main compartment! Suppose you have a bulky jacket or sweatshirt in the main compartment. You yank it out and along comes your pens, flashlight and phone that are stashed in those upright slots.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
This product is good looking, and is extremely nice quality. However, being a student means carrying around a bunch of textbooks and binders, causing for a large and heavy load. The padding scratches your shoulders and leaves red marks, and the backpack is so small I can barely carry 3 1 inch binders and 2 textbooks. Also, my S'well water bottle (17 inch) does not fit in the side. It gets heavy easily and there is no convenient place to put your phone. Not much storage for tiny things like headphones, pencil case, etc.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Was given this backpack for college- it is a great backpack for a student but the mesh straps are so uncomfortable that I will be returning this backpack despite all the other features. The straps feel like sandpaper; it feels like I have a constant sunburn on my shoulders because of the straps rubbing them. It's even painful when wearing a shirt that completely covers my shoulders. I'm also slightly concerned that the straps will tear my clothing when taking off the backpack.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
This backpack is tiny. Could not fit half of my 12 year olds school items and his middle school doesn't require a lot. This is not a good school bag- more for carrying everyday items or for a younger child.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I ordered this backpack a few years ago, thinking that it would be my backpack all through high school. Unfortunately within the first year of using it, it began to rip in the front pocket seam, so when accessing stuff from the front pocket I can see right into the larger back pocket. The product is very comfortable and great for students, but I wish it would have held up a little better.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Purchased for my daughters first year in High School. She is still growing and not as tall as she will be. Bought it in July prior to school and by Christmas the right shoulder strap was beginning to pull away from the base of the pack. By February I saw it necessary to return. Returning was simple but I disagree with the shipping costs being deducted of my reimbursement. I would not have had to return it if it wasn't defective. I then had to call for my "24" ecard. I showed it was received by Northface on 17th and by the 23rd I still had not received my ecard. My daughter loves North Face so we will try a more expensive backpack a little bit bigger. This one she says was not the size she had hoped for. If it doesn't work I can give a shout out to Eddie Bauer bags. My oldest went through 4 years of college with the same bag and it she traveled with it as well. Super made. If this next North Face doesn't work... I will insist my youngest by from eddie Bauer.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I loved loved the color scheme! So simplistic yet the purple was bright. The over all structure was comfortable but there is only one large compartment and a much smaller one. Terrible if you're a student especially if you need your laptop. Needs another large compartment OR make this same color scheme available in larger backpacks like the borealis or recon.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I have used this product for school but it is too small for everything to fit.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
After a few weeks of using the product, the seem on the divider for the laptop sleeve start to come undone. After a few more weeks, the reinforced upper part of the seam is completely removed from the divider itself making it cumbersome to load/unload my laptop into the divider sleeve.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I dont like the fact that when I put this backpack on a seat it falls over. There is not enough support at the bottom of the bag. So when I take out my laptop and binder, it tips over and is very annoying. This was 1st ever North Face purchase.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
After we order the backpack online because my daughter like the color!!!! With in 3 days in the school year The stiches on the shoulders straps Staring to come undone!!!!! And they werent strong enought!!! We return the backpack at the store. There we decide to get a different color!!! Hoping to get better luck!!! Wich we did!! So far Good.....!!!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
you cant fit 1 textbook in it!!!!!! SO frustrating.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
This bag is fine if you really don't bring much to school, but for me, just bringing it to camp or as a small carry-on on a plane was difficult, much less carrying all of my school stuff! The front pocket is too small for most things, and gets very bulgy, and the pencil area on the inside of the big pocket makes that too-narrow big pocket even smaller. Could not imagine trying to fit all of my school stuff in there.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
THE INTERIOR POCKETS OF THE JESTER THAT WE PURCHASED ONLINE WERE SEWN IN BACKWARDS --- THEY WERE IN THE MAIN COMPARTMENT RATHER THAN THE FRONT COMPARTMENT --- EVIDENTLY A GIANT MANUFACTURING SNAFU WITH THIS MODEL. AFTER DECIDING THAT THIS WAS A MAJOR ANNOYANCE, WE RETURNED IT TO THE NORTH FACE STORE (THOUGH WE HAD PURCHASED ONLINE) WHERE WE WERE GIVEN A NO-HASSLE EXCHANGE TO THE UPGRADED "BORIALIS" MODEL. THE SALES ASSOCIATE WAS WELL AWARE OF THE PROBLEM, SO WE DID NOT HAVE TO EXPLAIN OURSELVES. SO THE CUSTOMER SERVICE WAS TOP-NOTCH, IF NOT THE BAG. THE BAG WAS OF HIGH QUALITY, JUST NOT RIGHT ... LIKE A MERCEDES WITH THE SEATS BACKWARDS. IF NORTH FACE WANTS TO SELL THESE BAGS, THEY SHOULD SELL THEM AS "SECONDS" AT A DEEP DISCOUNT, AND NOT TRY TO HIDE BEHIND ONLINE PHOTOGRAPHS THAT NOW OMIT THE BAG'S INTERIOR. WHEN WE PURCHASED THE BAG, THE PHOTOS WERE INCORRECT. NOW THEY ARE JUST GONE FROM THE WEBSITE.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Two strikes against the redesigned Jester: 1. As with all the 2015 redesigned daypacks, I find the straps less comfortable than the old model. The old models traps were wider so they distributed weight better. The new straps are relatively narrow, stiff, and scratchy. 2. The organizer panel is backward. It's facing backward in the large compartment instead of facing forward in the small compartment as shown in the image. The defect was present in the model I ordered from the website and in every one I saw in the store when I went to return it. I've never seen a correct one except in the stock image here on the website. (I assume the web image is correct because it makes more sense that way.) TNF seems to have incorrectly manufactured the entire run of new Jesters, and then just decided to sell them anyway. If that's your plan, dudes, at least update the website image so it looks like it's supposed to be like that! Don't advertise one thing and then sell another. Between the uncomfortable redesign and the shoddy QA, TNF has lost a loyal customer/occasional shill.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Didn't like the cords on the front. Was afraid they would get caught on something and break. Unsure what their function really is. Other than that it was well made and big enough.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Anytime you set your backpack down, no matter if it's empty or full, the whole thing falls over and is extremely inconvenient to set up. It seems like a minor issue but as a student, it is incredibly annoying.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I'm in 8th grade and I got it for school, on the first day I could tell it was too small. I got by even though it took forever to get stuff in it but then after a month the zipper snapped in half
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
This backpack was clearly never tested in the rain. Even if you use the water resistant spray it leaks. Water runs down the back panel that says "North Face" and pools where it comes to a V under the bungee cord and proceeds to leak and ruin all you books. It needs a drain. My other gripe is the shoulder straps are pretty stiff (as of a few weeks) puts point pressure my trapezoids when carrying alot of weight. Other than my two gripes.... the bag is solid, slim but can carry a normal mount of books.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face CA FR
Je retourne cet article, trs dcevant
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Wow I regret losing my old Jester because this new one is terrible!!! Uncomfortable, no space, cheap looking material that makes so much noise, heavy without much in it. My back sweat with this one, never with my old one. Too bad Northface changed things to worse.
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0 found this review helpful.

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